Resident Experience Field Agent

Maximus; San Francisco (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

A multifamily investment company is seeking Resident Services Field Agents in San Francisco, CA. In this role, you will deliver exceptional customer service, assist with resident needs, and conduct property inspections. Successful candidates will need to connect with the community and maintain the highest standards of service. Flexibility and strong communication are key to excel in this fast-paced environment.

Responsibilities

• Ensure dedicated community zone meets all requirements daily and assist residents with inquiries.
• Complete zone checklist daily (property cleanliness, patio audits, etc.).
• Use Reva & Yardi to document all communication with residents.

Job description

A multifamily investment company is seeking Resident Services Field Agents in San Francisco, CA. In this role, you will deliver exceptional customer service, assist with resident needs, and conduct property inspections. Successful candidates will need to connect with the community and maintain the highest standards of service. Flexibility and strong communication are key to excel in this fast-paced environment.