Resident Experience Coordinator

Meadowview Nursing Center; Cook Springs (AL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plan with employer match

Paid time off

Job summary

Meadowview Nursing Center in Pell City, AL seeks a Resident Services Assistant to support admissions, discharge planning, and family communication. You will help gather resident information, coordinate appointments, and assist in social services assessments to ensure smooth transitions of care.

The role emphasizes organized, compassionate service and collaboration with nurses, therapists, and the Resident Services Coordinator.

Qualifications

• Experience in healthcare or elder care is a plus.
• Strong organization and communication skills.

Responsibilities

• Assist the Resident Services Coordinator with processing admission paperwork and meeting with residents and families to gather required information.
• Help complete and document social services assessments, including follow-up throughout a resident's stay.
• Support discharge planning by helping coordinate paperwork, services, resources, and communication with residents and families.
• Schedule and manage resident appointments, including communicating appointment details and coordinating transportation as needed.
• Work with nurses, therapists, and other team members to address resident needs and support smooth transitions of care.
• Participate in care conferences and help follow up on resident and family questions or concerns.
• Maintain accurate, timely documentation in accordance with facility policies and applicable requirements.
• Advocate for residents' rights, preferences, and dignity in every interaction.
• Keep the Resident Services Coordinator informed of upcoming appointments, discharge needs, incomplete paperwork, and concerns requiring follow-up.

Job description

Meadowview Nursing Center in Pell City, AL seeks a Resident Services Assistant to support admissions, discharge planning, and family communication. You will help gather resident information, coordinate appointments, and assist in social services assessments to ensure smooth transitions of care.

The role emphasizes organized, compassionate service and collaboration with nurses, therapists, and the Resident Services Coordinator.