Resident Experience & Community Operations Assistant

Woodward Management Partners; Atlanta (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

100% Paid Employee Healthcare

Paid PTO & Holiday Time

401k Investment Plan

Employee Apartment Discount & Employee

Referral Programs

Job summary

Woodward Management Partners is seeking an Assistant Community Director to support the Community Director in all phases of property operations. The role involves assisting with marketing, leasing, rent collection, budgeting, and administration while upholding company standards.

The position requires a valid driver’s license, 1–3 years of property management (or 3–5 years of collection) experience, and proficiency with Yardi or similar software.

Qualifications

• Must have valid driver's license and dependable transportation.
• High school diploma or GED equivalent is required.
• Must have a minimum of 1-3 years of property management experience or 3-5 years of collection experience.
• Must be able to endure walking, squatting, bending, stair climbing and prolonged standing.
• Yardi or equivalent property management software experience is required.
• General knowledge of computers and computers programs (Word, Excel,etc) is required.
• Must be able to work 1-2 weekends a month.
• All candidates must pass a background check and drug screen. We are an equal opportunity employer.

Responsibilities

• Represent Woodward Management Partners in a professional manner at all times. Maintain a professional, courteous attitude when dealing with residents, vendors, subordinates, employees and general public.
• Ensure that the property complies with Federal Fair Housing laws and American with Disabilities Act as well as city, county and state rules and regulations.
• Be aware of and operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times.
• Communicate with Community Director regarding any issues that adversely impact property operations and ultimate financial success, including any/all delinquent and prepaid accounts.
• Provide exceptional customer service and resolve resident complaints.
• Schedule turns with contractors for vacant apartments and compile billing invoices for previous residents' final accounting statements.
• Play an active role in the renewal process and prepare renewal leases for signatures.
• Maintain a thorough knowledge of all community policies, specials, current market conditions and competitor information.
• Maintain occupancy and profitability of the community, control expenses, and enhance rental growth.
• Assist Leasing Specialist with showing and leasing apartments, completing applicant screening, performing move-ins and move-outs, and other necessary duties.
• Performs other duties as assigned by the Community Director.

Job description

Woodward Management Partners is seeking an Assistant Community Director to support the Community Director in all phases of property operations. The role involves assisting with marketing, leasing, rent collection, budgeting, and administration while upholding company standards.

The position requires a valid driver’s license, 1–3 years of property management (or 3–5 years of collection) experience, and proficiency with Yardi or similar software.