Resident Engagement & Volunteer Programs Lead

Sunrise Senior Living; Beverly Hills, Northern (CA, KY); Hybrid; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Plans

Retirement Savings

Employee Assistance

Paid Time Off

Sick Time

Holiday Pay

MyFlexPay

Tuition Reimbursement

Bonuses

Job summary

Sunrise Senior Living in Beverly Hills, CA, seeks an Activities & Volunteer Coordinator to lead resident engagement, volunteer services, concierge operations, and related programs. You will plan events, manage volunteers, and partner with Sales and Resident Care to enhance move-ins and ongoing engagement.

The role emphasizes memory care activities, budgeting support, and ensuring safety standards while delivering exceptional resident and family experiences.

Qualifications

• 2+ years leadership/supervisory experience in senior living, hospitality, recreation, or volunteer management.
• Proven ability to lead teams and manage multiple priorities.
• Strong organizational, communication, and event-planning skills.

Responsibilities

• Plan, implement, and evaluate resident-centered engagement programs and events.
• Oversee activities, entertainment, and wellness programming across all neighborhoods, including memory care.
• Supervise team members, volunteers, and concierge staff.
• Recruit, onboard, train, and retain volunteers; build community partnerships.
• Track participation, satisfaction, and engagement metrics to improve programming.
• Manage engagement documentation, calendars, reporting, and technology platforms.
• Lead concierge operations, delivering exceptional experiences for residents, families, and visitors.
• Support budgeting, staffing, scheduling, and operational planning.
• Partner with Sales and Resident Care on move-ins and ongoing engagement.
• Ensure compliance with safety, regulatory, and Sunrise quality standards.

Skills

Leadership

Event planning

Volunteer management

Communication

Tools

Engagement technology

Job description

Sunrise Senior Living in Beverly Hills, CA, seeks an Activities & Volunteer Coordinator to lead resident engagement, volunteer services, concierge operations, and related programs. You will plan events, manage volunteers, and partner with Sales and Resident Care to enhance move-ins and ongoing engagement.

The role emphasizes memory care activities, budgeting support, and ensuring safety standards while delivering exceptional resident and family experiences.