Resident Engagement Manager

Brookdale Senior Living; San Ramon (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading senior living company is seeking a Resident Engagement Manager in San Ramon, California. This role focuses on enhancing resident engagement through tailored activities and events. Candidates with at least one year of experience working with adults and a degree in a related field are preferred. The position offers opportunities for career growth and a comprehensive benefits package.

Benefits

Medical, Dental, Vision insurance

401(k)

Paid Time Off

Tuition reimbursement

Qualifications

• Must have at least one year of direct experience with adults.
• Preferred qualifications include a degree in a related field and leadership experience.

Responsibilities

• Utilizes a person-centered approach for resident engagement.
• Develops a monthly calendar based on residents' shared interests.
• Plans and executes special events at the community.

Skills

Direct experience with adults

Leadership experience

Person-centered approach

Event planning

Education

Degree in therapeutic recreation, gerontology, healthcare, or related field

Job description

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Grow your career with Brookdale! Our Resident Engagement Managers have opportunities for advancement by exploring a new career in positions such as Clare Bridge Program Managers and Resident Engagement Directors.

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Benefits

Part and Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Responsibilities

Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Requirements

• Requires at least one year of direct experience with adults. Leadership experience and a degree in a related field are preferred (therapeutic recreation, gerontology, health care, education or other related field).

Certifications, Licenses, and other Special Requirements

Must have a valid driver's license and may be required to obtain a commercial driver's license based on the needs of the community.

Job Description

• Utilizes a person-centered approach starting with positive perceptions of aging, while building relationships and connections amongst residents.
• Develops a monthly calendar, in partnership with residents, based on residents' shared interests.
• Collaborates with community leadership team to plan, coordinate, and execute special events at the community including, but not limited to, holiday, family, educational, and other marketing events.
• Plans and schedules meaningful opportunities for resident engagement outside the community, which may include driving a community vehicle.
• Hire, train, and supervise at least one full-time associate to ensure all expectations are in place.
• Facilitate, plan, collaborate, and partner between service lines (Independent Living, Assisted Living, Memory Care, and Skilled Nursing) to optimize a culture of engagement reaching all areas of the campus, where applicable.

Management/Decision Making

Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness, or a combination of these.

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Ability to lift: up to 50 pounds
• Vision
• Requires interaction with co-workers, residents or vendors
• Occasional weekend, evening or night work if needed to ensure shift coverage
• On-Call on an as needed basis
• Possible exposure to communicable diseases and infections
• Exposure to latex
• Possible exposure to blood-borne pathogens
• Possible exposure to various drugs, chemical, infectious, or biological hazards
• Subject to injury from falls, burns, odors, or cuts from equipment
• Requires Driving: Drives residents (Tier 1)

Brookdale is an equal opportunity employer and a drug-free workplace.