Resident Engagement Leader | Volunteers & Programs

Sunrise Senior Living; Cupertino, Northern (CA, KY); Hybrid; USD 35,000 - 43,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

Life insurance

Disability coverage

Retirement savings plans

Employee assistance program

Job summary

Sunrise Senior Living in Cupertino, CA seeks an Activities & Volunteer Coordinator to lead resident engagement and volunteer services across neighborhoods, including memory care. You will recruit and train volunteers, coordinate events, and collaborate with Sales and Resident Care to support move-ins and ongoing engagement.

The role requires strong organizational and communication skills, experience with engagement technology, and a passion for creating meaningful resident experiences in a

Qualifications

• 2+ years leadership/supervisory experience in senior living, hospitality, recreation, or volunteer management.
• Proven ability to lead teams and manage multiple priorities.
• Strong organizational, communication, and event-planning skills.
• Experience with volunteer/engagement technology and reporting preferred.

Responsibilities

• Plan, implement, and evaluate resident-centered engagement programs and events.
• Oversee activities, entertainment, and wellness programming across all neighborhoods, including memory care.
• Supervise team members, volunteers, and concierge staff.
• Recruit, onboard, train, and retain volunteers; build community partnerships.
• Track participation, satisfaction, and engagement metrics to improve programming.
• Manage engagement documentation, calendars, reporting, and technology platforms.
• Lead concierge operations, delivering exceptional experiences for residents, families, and visitors.
• Support budgeting, staffing, scheduling, and operational planning.
• Partner with Sales and Resident Care on move-ins and ongoing engagement.
• Ensure compliance with safety, regulatory, and Sunrise quality standards.

Skills

Leadership

Event planning

Volunteer management

Communication

Scheduling

Tools

Volunteer software

Job description

Sunrise Senior Living in Cupertino, CA seeks an Activities & Volunteer Coordinator to lead resident engagement and volunteer services across neighborhoods, including memory care. You will recruit and train volunteers, coordinate events, and collaborate with Sales and Resident Care to support move-ins and ongoing engagement.

The role requires strong organizational and communication skills, experience with engagement technology, and a passion for creating meaningful resident experiences in a