Resident Director

The Chronicle Of Higher Education, Inc.; Fort Myers (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Florida Gulf Coast University is seeking a Resident Director, a live-in member of the University Housing team, responsible for all aspects of housing and residence life in the assigned area. You will oversee administration, training and supervision of staff, programming oversight, policy enforcement, student development, and on-call responsibilities.

FGCU values curiosity, commitment and collaboration. If you thrive in an environment of innovation, accountability and mutual respect, you will

Qualifications

• Bachelor's degree or equivalent with related full-time experience.
• Combination of education, experience and/or certifications may be considered.
• Experience in housing, student development, or residence life is desirable.

Responsibilities

• Establishes a community environment in the residence hall to promote development.
• Supervises a team of Resident Assistants and desks staff.
• Participates in recruiting, hiring, training, and evaluating staff.
• Implements and facilitates the residential curriculum and learning outcomes.
• Addresses facilities issues affecting health and safety with facilities team.
• Enforces Student Code of Conduct and acts as administrative hearing officer.
• Responds to crises and coordinates with campus resources.
• Leads student engagement and coordinates housing operations and tours.
• Advises student organizations and supports leadership development.
• Serves on-call rotation for safety and welfare of residents.

Skills

Strategic thinking

Strong interpersonal skills

Team leadership

Ability to work across teams

Problem solving

Crisis response

Effective written and verbal comms

Education

Bachelor's degree required

Master's degree preferred

Tools

Microsoft Office

Job description

Resident Director

Job Summary

Resident Director is a live-in member of the University Housingteam and is responsible for all aspects of the housing andresidence life program in their assigned area. Overseesadministration, including training and supervision of staff,programming oversight, policy enforcement, student development, andon-call responsibilities.

FGCU is building a culture of curiosity, commitment andcollaboration. We value employees who successfully work with othersand drive positive change through critical thinking and decisiveaction. If you thrive in an environment of innovation,accountability and mutual respect, you will find a good homehere.

Job Description

Typical duties may include but are not limited to:

• Establishes and facilitates a community environment within theassigned residence hall to promote and enhance students'educational, social and personal development.
• Supervises and develops a team of Resident Assistants,depending on the residential area, and Residence Life TeamAssistant.
• Participates in recruiting, hiring, training, and evaluatingResidents Assistants, Residence Life Team Assistants, DeskAssistants, and full-time staff members.
• Implements and facilitates the residential curriculum for theirspecific area. Ensures that learning outcomes are met and reportsassessment outcomes back to the department. Designs programs andactivities to promote student development and academicsuccess.
• Addresses facilities issues that compromise the health andsafety of the residents. Monitors and maintains facility issueswithin the community in collaboration with the Facilitiesteam.
• Interprets and enforces the Student Code of Conduct and alladministrative policies and procedures. Acts as an administrativehearing officer for cases involving alleged student conduct.
• Responds to crisis and emergency situations in accordance toestablished procedures. Conducts follow-up and utilizes campus andcommunity resources to address situations.
• Assists with housing and residence life student engagement,including creating direct connections with students, following upon students of concern and proactively addressing roommateconflicts.
• Facilitate and lead staff meetings and one-on-one meetings withResident Assistants and other residential student leaders.
• Coordinate and support operational functions such as front deskoperations, key distribution and collection, damage assessment,reporting and billing, maintenance requests, and building openingand closing. Assists in providing tours of the residentialareas.
• Advises Area Council and other student organizations.Cultivates, coordinates, and assists in the development of studentleadership and responsibility through programming and directinvolvement with students.
• Serves on an on-call rotation to ensure the safety and welfareof residential students.
• Provides good stewardship and fiscal management to all budgetsfor assigned areas or committees.
• Participates in department and university committees as needed.Represents the department in university wide events and to avariety of different constituents.

Other Duties

• Other job-related duties as assigned.

Required Qualifications

• This position requires either five years of directly relatedfull-time experience or, as an alternative, a Bachelor's degreefrom an accredited institution in an appropriate area ofspecialization and one year of full-time experience directlyrelated to the job functions.
• Any appropriate combination of relevant education, experience,and/or certifications may be considered.

Preferred Qualifications

• Master's degree from an accredited institution in anappropriate area of specialization.

Knowledge, Skills & Abilities

• Proven ability to think strategically and approach challengeswith creativity.
• Demonstrated track record of reliability, meeting goals, andholding oneself accountable.
• Strong interpersonal skills and experience working effectivelyacross teams.
• Knowledge of student development theory, techniques andresearch.
• Knowledge of and ability to manage a student residential areaof approximately 400-600 students.
• Knowledge of the fundamental aspects of college studentintellectual, emotional, and social development.
• Knowledge of campus resources used to support the residentialprogram and individual students.
• Knowledge of the fundamental indicators of student mentalhealth concerns, substance abuse, and domestic violence.
• Excellent interpersonal and teamwork skills.
• Excellent organizational skills.
• Ability to thrive in an organization that values the diversityof its student body and workforce and actively promotes anequitable environment.
• Ability to communicate effectively in both verbal and writtenform.
• Ability to exercise sound judgment in making decisions.
• Ability to assume responsibility, work independently, and takeinitiative.
• Ability to work effectively and positively in an environmentcharacterized by change.
• Ability to train and supervise others.
• Ability to react quickly and calmly in emergencies.
• Ability to live and work on campus in order to respond to theneeds of the department 24 hours per day.
• Proficiency in Microsoft Office (Word, Excel, andOutlook).

Institutional Values & Behavioral Expectation

In this role, the successful candidate will be expected to:

• Seek out new approaches to improve outcomes; remain open forfeedback and new ideas.
• Lead with integrity; consistently produce high-quality work;persevere to overcome obstacles to meet deadlines and achievedeliverables.
• Share information and insights thoughtfully; build partnershipsacross departments; communicate respectfully; support colleagues toachieve common goals.

Pay Grade 13

Applications received prior to July 6, 2026, will receive priority review.

FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.

To apply, visit https://fgcu.wd5.myworkdayjobs.com/en-US/eaglejobs/job/Main-Campus/Resident-Director_R0007578?workerSubType=7606cd1535ba016f9151c43d68012214&workerSubType=7606cd1535ba01e56580c43d68012414&workerSubType=7606cd1535ba014f6fabc43d68012614