Resident Community Manager - Housing & On-Call

DePaul Housing Management Corporation; New York (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off and Sick Leave

16 Observed Holidays

Health Insurance Plan

Dental Insurance Plan

Vision Insurance Plan

Pension Plan

Annuity Plans

Life and Disability Plans

Employee Assistance Plan

Pet Insurance

Job summary

DePaul Housing Management Corporation seeks a Community Manager to oversee day-to-day operations of one or more apartment buildings. You will manage leasing, occupancy, resident relations and supervise staff, coordinating with maintenance to maintain safe, affordable housing.

The role includes handling marketing, waitlist, pre-leasing, and resident communications, plus participation in a rotating weekend on-call schedule to support the site.

Qualifications

• Three or more years of experience with administrative, supervisory and office duties in a senior services, human services or executive office setting; or two or more years of experience with general property management.
• High School diploma or equivalent is required. An Associates Degree or greater is preferred.
• Proficiency in Microsoft Office Suite, including Word, Excel and PowerPoint. Experience with ACCESS and real property management software a plus.

Responsibilities

• Marketing - acts as the ambassador of the property, conducts tours, develops marketing materials and builds community linkages.
• Waitlist Management - communicates with potential residents to confirm active status and purge as needed.
• Pre-Leasing and Leasing - conducts eligibility interviews, prepares leases, and coordinates move-ins.
• Resident Relations - fosters a positive community through newsletters, meetings, and tenant organizations.
• Apartment Turnovers - manages turnovers, coordinates with maintenance, and estimates turnover timelines.
• Regular Maintenance and Work Orders - oversees maintenance and safety, prioritizes work, and sets capital project priorities.
• Compliance - applies HUD/DHCR/Fair Housing/EEO rules and maintains required documentation.
• Staff Supervision - supervises maintenance staff, conducts regular meetings, and manages performance.
• Collaboration - develops policies and budgets with senior staff and provides training.
• Administration - handles filing, mail, bills, rents, and petty cash.

Skills

Administrative experience

Supervisory experience

Office duties

Public relations

Communication skills

Microsoft Office

MS Word

MS Excel

PowerPoint

Valid driver's license

Education

High School diploma

Associates degree

Tools

ACCESS

Real property management software

Job description

DePaul Housing Management Corporation seeks a Community Manager to oversee day-to-day operations of one or more apartment buildings. You will manage leasing, occupancy, resident relations and supervise staff, coordinating with maintenance to maintain safe, affordable housing.

The role includes handling marketing, waitlist, pre-leasing, and resident communications, plus participation in a rotating weekend on-call schedule to support the site.