Resident-Centered Care Lead & Care Team Ops

Annapolis, MD - Sunrise at Bay Village; Annapolis (MD); On-site; USD 58,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Retirement plans

Employee assistance program

Paid time off

Job summary

Sunrise Senior Living in Annapolis, MD is seeking an Assisted Living Coordinator to lead daily care operations and build a high-performing caregiving team. You will ensure resident-centered services, oversee staffing, scheduling, and compliance with regulations while partnering with clinical teams on assessments and care planning.

You’ll bring 1+ year of leadership in healthcare or long-term care, strong communication and problem-solving skills, and proficiency with care systems.

Qualifications

• 1+ year experience in assisted living, long-term care or healthcare.
• 1+ year supervisory or team leadership experience.
• Strong staffing, scheduling and team management skills.
• Knowledge of resident care practices and regulatory requirements.
• Strong communication, organization and problem-solving skills.
• Proficiency in Microsoft Office and care systems.
• Flexibility to work evenings, weekends and support operations.

Responsibilities

• Lead recruiting, hiring and development of the caregiving team.
• Manage staffing, scheduling and daily timekeeping reviews.
• Oversee daily operations of the assisted living neighborhood.
• Ensure delivery of Resident-Centered Care and ISP execution.
• Partner with clinical teams on assessments, care planning and resident needs.
• Monitor resident changes in condition and communicate with families.
• Collaborate with Activities and Dining to enhance resident experience.
• Ensure compliance with regulatory, safety and quality standards.
• Manage team performance, engagement, coaching and evaluations.
• Support department budget, labor management and operational efficiency.

Skills

Care leadership

Team leadership

Staffing & scheduling

Resident care knowledge

Communication & organization

MS Office & care systems

Evenings/weekends support

Job description

Sunrise Senior Living in Annapolis, MD is seeking an Assisted Living Coordinator to lead daily care operations and build a high-performing caregiving team. You will ensure resident-centered services, oversee staffing, scheduling, and compliance with regulations while partnering with clinical teams on assessments and care planning.

You’ll bring 1+ year of leadership in healthcare or long-term care, strong communication and problem-solving skills, and proficiency with care systems.