Resident Care Manager

Wiley Creek Senior Living; Sweet Home (OR); On-site; USD 30,000 - 32,000; Full time

Job summary

Wiley Creek Senior Living in Sweet Home, Oregon, seeks a dedicated Resident Care Manager to coordinate daily care activities and collaborate with healthcare professionals ensuring resident well-being. The role focuses on leading staff, developing care plans, and maintaining quality and safety standards.

You will participate in interdisciplinary meetings, manage medication safety, address concerns from residents and families, and ensure regulatory compliance in an Assisted Living setting.

Qualifications

• Associate's degree or equivalent work experience.
• 3–5 years of experience in a similar role or related healthcare management position.
• Excellent communication skills in English for resident and staff interaction.
• Proficient with electronic health record software.
• Proficient with Microsoft Word, Excel, and Google Suite.

Responsibilities

• Oversee, manage, and train staff on day-to-day resident care operations.
• Develop and implement care plans with healthcare professionals and families.
• Participate in interdisciplinary team meetings to discuss resident progress and care adjustments.
• Address inquiries and concerns from residents and families, providing guidance as needed.
• Coordinate with healthcare providers, therapists, and other specialists for residents’ needs.
• Monitor medication management and administration for safety and effectiveness.
• Complete duties as directed by management, adapting to changes in staffing or needs.
• Report hazardous conditions and equipment to Health Services Director or Administrator.
• Handle scheduling and staffing assignments to maintain adequate coverage.
• Ensure compliance with regulatory standards related to Assisted Living.

Skills

Communication in English

Patient care

Problem solving

Documentation

Calm under pressure

Education

Associate's degree or equivalent

Tools

Electronic Health Record (EHR) software

MS Word

Excel

Google Suite

Handheld devices

Job description

Resident Care Manager# Resident Care ManagerHot JobSweet Home, OR 97386## OverviewSalary Range$22.00 - $23.00 HourlyPosition TypeFull TimeJob ShiftAny## Description**POSITION SUMMARY**The Resident Care Manager coordinates and oversees the daily care activities while collaborating with healthcare professionals and ensuring the well-being of residents in the Community.**RESPONSIBILITIES**Include but are not limited to the following:* Oversee, manage, and train staff on quality day-to-day operations of resident care services.* Develop and implement care plans for residents in collaboration with healthcare professionals and families.* Participate in interdisciplinary team meetings to discuss resident progress and make recommendations for care adjustments.* Address inquiries and concerns from residents and their families, providing support and guidance as needed.* Coordinate with healthcare providers, therapists, and other specialists to address residents’ medical and emotional needs.* Monitor medication management and administration to ensure safety and effectiveness.* Complete all assigned duties, as directed by management or community leadership, adapting to changes in resident needs, staffing and working conditions, as necessary.* Be aware of and report all hazardous conditions and equipment to the Health Services Director or Administrator. Communicate complaints, suggestions, and concerns, as necessary.* Handle scheduling, staffing assignments, and coverage for shifts to maintain adequate staffing levels.* Ensure compliance with regulatory standards and guidelines related to Assisted Living and resident care.* Supervisory Responsibility: Yes.## Qualifications**QUALIFICATIONS*** **Education & Experience:** + An Associate's degree or equivalent work experience. + At least 3 to 5 years of experience in a similar role or in a related healthcare management position.* **Knowledge, Skills & Abilities:** + Exceptional communication skills in English, enabling effective interaction with resident sand staff through both verbal and written means. + Proficient with electronic health record software. + Proficient in various software programs like Microsoft Word, Excel, Google, and adept with handheld devices and provided software. + Understanding of basic healthcare principles/practices, safety & infection control measures. + Awareness of common health conditions affecting older adults. + Ability to provide physical assistance and support to residents with mobility challenges. + Proficiency in maintaining accurate records and documenting observations. + Capability to remain calm and compassionate in challenging situations, with a pleasant demeanor. + Problem-solving abilities to promptly address concerns or complaints, with the ability to quickly pivot from one task to the next. + Maintain ongoing education and training, attending all departmental & in-staff services as required.