Resident Care Coordinator

Cedar Court Services; Wisconsin; On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Voluntary Life Insurance

AD&D Insurance

Short-term Disability Insurance

Long-term Disability Insurance

Paid Time Off

Referral Program

Retirement Plan

Job summary

Cedar Court in Wisconsin is seeking a Resident Care Coordinator to manage staffing, scheduling, and daily operations for a senior living community. You’ll collaborate with the Housing Director to ensure high-quality care and regulatory compliance while supporting staff development.

The role emphasizes leadership, scheduling accuracy, and effective communication with residents, families, and team members, with a Monday–Friday schedule and competitive hourly pay.

Qualifications

• High School Diploma or GED required.
• Experience as a manager or in an operations/performance role.
• Strong communication, organizational and leadership skills.
• Aptitude for problem-solving with independent decision-making when needed.
• Ability to read, write, and communicate in English.
• Experience working with elderly preferred.

Responsibilities

• Oversee staffing process, monitor coverage, and address gaps.
• Develop and adjust staff schedules to meet needs and policies.
• Coordinate coverage for call-ins and vacancies, ensuring continuity.
• Monitor daily staffing and reallocate staff as needed.
• Cover open shifts when required and maintain records.
• Assist in hiring, onboarding, and staff evaluations.
• Support daily operations with the Housing Director.

Skills

Leadership

Staff scheduling

Communication

Operations management

Problem solving

Education

High School Diploma/GED

Job description

Resident Care Coordinator
$23.00- $28.00/hour | Full-Time
Cedar Court | Colony Court Senior Living

Cedar Court, a Colony Court Senior Living Solutions community, has been family-owned and operated since 1991. We take great pride in treating residents as family and providing affordable, quality care for seniors.

Why Join Us?

• Quality Care: Regardless of cost, our mission is to provide value in every market we serve
• Competitive Pay:$23.00 - $28.00/hour, based on years of experience
• Schedule: Monday - Friday, 8:00AM - 4:30PM, with coverage of shifts that cannot be filled
• Leadership Opportunity: Step into a key support role working directly with the Housing Director on daily operations and strategy
• You are Valued: Our staff is the heart of our organization
• Quick Hiring: Apply today and hear back within 48 hours

What You'll Do:

• Oversee the full staffing process, including monitoring staffing levels, identifying gaps, and ensuring adequate coverage for all shifts
• Develop, maintain, and adjust staff schedules to meet operational needs while adhering to organizational policies and labor regulations
• Coordinate coverage for call-ins, vacancies, and schedule changes, ensuring continuity of care and minimizing service disruptions
• Monitor daily staffing levels and proactively address shortages by reallocating staff, arranging replacements, or escalating concerns when necessary
• Cover open shifts when needed based on schedule needs
• Maintain accurate scheduling records, including shift assignments, attendance updates, and staffing adjustments
• Assist in developing and implementing plans and goals for the facility
• Work with the Director to coordinate and supervise daily operations
• Ensure compliance with regulations and internal policies, and monitor attainment of objectives
• Assist with hiring, interviewing, onboarding, orientation, and ongoing education of care staff, as well as overall staff evaluations
• Assist in preparing for and participating in state surveys
• Maintain scheduling of events and represent the company when needed
• Perform other duties as assigned by the Housing Director

What You'll Need:

• High School Diploma/GED, plus one to three months of related experience
• Experience as a manager or in a similar operations/performance management role
• Knowledge of relevant regulations and quality standards
• Outstanding communication, organizational, and leadership skills
• Aptitude in problem-solving, with the ability to make independent decisions when circumstances warrant
• Ability to deal tactfully and work harmoniously with personnel, residents, visitors, and the general public
• Punctual, with a good attendance record and a positive, energetic attitude
• Previous experience working with the elderly preferred
• Ability to read, write, and communicate in English
• Frequent standing, sitting, and walking for long periods; occasional lifting/moving of up to 25 pounds; ability to transport residents in wheelchairs

Benefits Available to You (For Eligible Positions):

• Health, dental, and vision insurance
• Voluntary Life and AD&D Insurance
• Short and Long-term Disability Insurance
• Paid Time Off
• Referral Program
• Retirement Plan

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws.

Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.