Resident Care Coordinator

Solera Senior Living; Reston (VA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Career advancement

Immediate pay access

Tuition reimbursement

Medical benefits

Dental insurance

401(k) with company match

Paid holidays and PTO

EAP

Employee discounts

Team-oriented culture

Job summary

Solera Senior Living in Reston, VA is seeking a dedicated Resident Care Coordinator to ensure high-quality resident care by coordinating assessments, care plans, staffing support, and communication with residents, families, and care providers. You will partner with leadership to promote dignity, safety, independence, and quality of life while ensuring compliance with all regulations.

The role involves coordinating pre-move-in, move-in, and ongoing assessments; developing individualized care

Qualifications

• Two years of college coursework in healthcare, human services, or related field.
• Preferred: four years of experience in senior living, residential care, or dementia-related services.

Responsibilities

• Complete and support resident assessments (pre-move-in, move-in, ongoing).
• Develop, update, and monitor individualized care plans.
• Serve as primary contact for residents and families regarding care needs.
• Monitor changes in resident condition and communicate concerns.
• Coordinate care with physicians, pharmacies, hospitals, and external providers.
• Support care team scheduling and staffing coverage as needed.
• Provide guidance and onboarding/training, including dementia-specific education.
• Promote teamwork and alignment with Solera’s Core Values.
• Support medication management processes and ensure compliant documentation.
• Maintain a safe environment and participate in safety procedures.
• Assist with surveys, inspections, and quality assurance.

Skills

Organizational skills

Communication

Problem solving

Education

Two years college coursework

Job description

Resident Care Coordinator

Love to make a difference in the lives of seniors?

At Solera Senior Living, we are guided by our Core Values—Compassion, Communication, Commitment, and Creativity—in everything we do. Our goal is to provide the highest quality care and lifestyle for our residents while fostering a supportive and rewarding workplace for our team members.

What Solera Offers You

• A growing company with opportunities for career advancement

• Immediate pay access — no more waiting for payday

• Tuition reimbursement to support your professional growth

• Comprehensive medical benefits with discounted gym memberships

• Dental, vision, life, and disability insurance

• 401(k) retirement plan with company match

• Paid holidays and paid time off

• Employee Assistance Program (EAP)

• Perks and employee discount programs

• Supportive, team-oriented workplace culture

Position Overview

The Resident Care Coordinator supports the delivery of high‑quality resident care by coordinating assessments, care plans, staffing support, and communication with residents, families, and care providers. This role partners closely with community leadership and the interdisciplinary team to promote resident dignity, safety, independence, and quality of life while ensuring compliance with all applicable regulations.

Key Responsibilities

Resident Care & Coordination

• Complete and support pre‑move‑in, move‑in, and ongoing resident assessments

• Assist in developing, updating, and monitoring individualized care plans

• Serve as a primary point of contact for residents and families regarding care needs

• Monitor changes in resident condition and communicate concerns appropriately

• Coordinate care with physicians, pharmacies, hospitals, and external providers

Team Support & Oversight

• Support care team scheduling and staffing coverage as needed

• Provide guidance and support to care team members

• Assist with onboarding and ongoing training, including dementia‑specific education

• Promote teamwork and alignment with Solera’s Core Values

Medication & Documentation

• Support medication management processes, including coordination with pharmacy services

• Ensure care documentation is accurate, timely, and compliant

• Assist with medication storage, documentation, and compliance oversight

Compliance, Safety & Quality

• Support compliance with federal, state, and company care regulations

• Participate in surveys, inspections, and quality assurance initiatives

• Maintain a safe and secure environment for residents, team members, and guests

• Assist with emergency preparedness and safety procedures

Community & Operational Support

• Participate in daily stand‑up meetings and interdisciplinary collaboration

• Support tours, referrals, and census growth initiatives as needed

• Assist with supply tracking and care‑related inventory

• Promote a positive, professional community culture

Qualifications

Education & Experience

• Preferred: Two (2) years of college coursework in healthcare, human services, or a related field

• Preferred: Four (4) years of experience in senior living, residential care, or dementia‑related services

Skills & Abilities

• Strong organizational, communication, and problem‑solving skills

• Ability to manage multiple priorities in a resident‑focused environment

• Proficiency with basic office systems and electronic care documentation

Personal Attributes

• Compassionate and resident-centered

• Demonstrates integrity, accountability, and teamwork

• Committed to dignity, safety, and quality care

Solera Senior Living is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.

All offers of employment are contingent upon the successful completion of a background check.