Resident Care Coordinator

Socket.dev; Raleigh (NC); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Competitive wages

Health insurance

Dental insurance

Vision insurance

Life insurance

401K with company match

Paid vacation

Paid holidays

Sick leave

Free meals at work

Employee assistance program

Referral program

Job summary

Cogir Senior Living is seeking a dedicated Resident Care Coordinator to bridge residents, families, and the care team. You will assist the Health and Wellness Director, schedule shifts, supervise staff, and ensure care systems support quality assisted living across resident care areas.

Responsibilities include coordinating care with external providers, assisting in medication administration, and direct resident care when needed, with weekend rotation expected.

Qualifications

• Minimum two years of experience administering medications and providing care in a professional setting.
• One year of supervisory experience preferred, including staff scheduling.
• Strong detail orientation and high integrity.
• Excellent communication and teamwork mindset.

Responsibilities

• Schedule and assign caregiving and medication technician shifts to ensure coverage and compliance.
• Recruit and interview new care team members.
• Supervise, train, and support care staff to maintain standards.
• Oversee the medication room and orders with caregivers.
• Maintain resident records, care plans, and medical documentation.
• Coordinate care planning with home health agencies on-site.
• Coordinate admissions with the sales team and supervise move-ins.
• Conduct family/resident admission interviews.
• Facilitate communication among residents, families, and healthcare providers.
• Address special needs, requests, and complaints; assist with medications and direct care as needed.
• Understand state and community care regulations.

Skills

Staff scheduling

Communication skills

Team leadership

Empathy

Attention to detail

Education

High School Diploma or equivalent

Medication administration license (CNA/CMA/CMT/QMAP) or state requirements

First Aid/ CPR certification

LPN/LVN license is a plus

Job description

THE COMPANY

Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.

At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!

WHAT WE OFFER

• Competitive wages, training, and growth opportunities.
• Early access to paycheck.
• Health, Dental, Vision, and Life Insurance.
• Paid Vacation, Holidays, and Sick Leave.
• 401K with company match.
• Free meals at work.
• Employee Assistance Program.
• Generous Employee Referral Program and more.

POSITION SUMMARY

Our Resident Care Coordinator serves as a liaison between residents, their families, and the care team, promoting a supportive and safe living environment. They support the Health and Wellness Director by assisting in scheduling, supervising staff, and ensuring that systems are in place to provide quality assisted living services in all resident care areas. Duties include problem-solving resident concerns and coordinating care with the team and external providers. Additionally, they help with medication administration and direct resident care when necessary.

KEY RESPONSIBILITIES

• Schedule and assign caregiving and medication technician shifts to ensure adequate coverage and compliance with staffing guidelines and department allowances.
• Participate in the recruitment and interview process for new care team members.
• Supervise, train, and support care team members, promoting teamwork and adherence to care standards.
• Supervise the medication room and orders, collaborating with medication technicians and caregivers.
• Maintain accurate and up-to-date resident records, including care plans, incident reports, and medical documentation.
• Coordinate care planning with home health agencies on-site, working within community and company policies.
• Coordinate admissions with the sales team, including supervising move-ins.
• Complete family/resident admission interviews.
• Facilitate effective communication among residents, their families, and healthcare providers to ensure seamless care delivery.
• Address residents’ special needs, requests, and complaints.
• Assist with medication administration and provide direct care to residents as needed.
• Understand the community's care regulations, as well as state-specific regulations.

Requirements

CANDIDATE QUALIFICATIONS

Education and Certifications:

• High School Diploma or equivalent.
• Must have a valid state medication administration license (such as CNA/CMA/CMT/QMAP) or meet the state requirements for medication administration in assisted living.
• An LPN/LVN nursing license is a plus.
• Current First Aid and CPR license or ability to obtain.

Experience, Competencies, and Skills:

• At least two (2) years of experience administering medications and providing care in a professional caregiving setting is required.
• At least one (1) year of relevant supervisory experience, including staff scheduling, is preferred.
• Excellent attention to detail and high integrity.
• Excellent communication skills and teamwork mindset.
• Strong leadership and team management skills.
• A positive attitude, empathy, patience, and a commitment to treating our residents with dignity and respect.
• Willingness to participate in weekend rotation.