Resident Care Coordinator

Hcshiring; Medina (OH); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Wage increase up to 1% quarterly

401K Retirement Plan with Safe Harbor

Length of Service Bonus up to $5000

Referral Bonus up to $1000

Access to earned wages prior to payday

Generous PTO Plan

Employee scheduling system

Sinceri Senior Living Discount Market

WalkingSpree rewards

Team environment

Job summary

Sinceri Senior Living in Medina, OH is seeking a full-time Care Coordinator to oversee caregiver scheduling and resident care. You will document changes, communicate with families and staff, and ensure smooth operation of daily services in a resident-centered environment.

The role requires experience with healthcare or memory care settings, strong documentation skills, and the ability to lead during emergencies while maintaining quality resident care.

Qualifications

• Experience with elderly in healthcare, assisted living, or memory care.
• Shift scheduling experience preferred.
• Ability to document and report resident changes clearly.

Responsibilities

• Address family concerns and document issues with reporting.
• Manage minor facility issues and coordinate with Maintenance.
• Assign caregiver shifts and monitor performance.
• Schedule staffing and conduct ward tours.
• Communicate with physicians and other providers.
• Lead first aid, safety, and disaster response when on duty.
• Record and follow up on resident observations and orders.

Skills

Resident care coordination

Documentation & assessment

Communication with residents andfamilI

Shift scheduling experience

Job description

Employment Status: Full-Time PayRate Interval: Hourly Shift: Split Shift

Perks and Benefits*:

• Earn up to 1% wage increase every quarter
• 401K Retirement Plan with Safe Harbor matching contribution
• Length of Service Bonus Program of up to $5,000
• Employee Referral Bonus of up to $1,000
• Access to earned wages prior to payday
• Generous PTO Plan
• An employee engaged scheduling system
• Sinceri Senior Living Discount Marketplace
• WalkingSpree rewards for healthy habits

Oh, and did we mention an amazing Team Environment?

*Some benefits may vary depending on position and employment status

Minimum Eligibility Requirements

• Previous experience working with the elderly in a healthcare, Assisted Living, or Memory Care setting
• Previous experience with shift scheduling preferred
• Ability to establish effective relationships with residents, family members, and staff
• Strong documentation and assessment skills
• Ability to represent the facility in a positive and professional manner

Essential Functions:

• Deals appropriately with family member and visitor concerns or complaints, documenting the issues and actions taken through appropriate reporting mechanism
• Manages minor physical plant issues that arise during assigned shift, reporting as necessary to Maintenance Director and Administrator
• Locks outside doors (p.m. shift); unlocks outside doors (a.m. shift)
• Makes Caregiver shift assignments and ensures that assigned duties are completed in a satisfactory manner
• Monitors performance of caregivers for compliance with established policies and procedures, and to ensure quality resident care
• Reports Caregiver performance issues to HSD or Administrator and provides input for Caregiver performance evaluations
• Manages shift coverage when staff members call in sick for the oncoming shift
• Participates in Caregiver orientation and training
• Responsible for scheduling and other staffing duties, as requested
• Conducts building tours when requested
• Communicate with family members, physicians, and other outside healthcare providers, such as hospice, wound care, PT, OT, Pharmacy, etc.
• Exercises independent discretion in responding to resident emergencies, determining need for and contacting emergency services, and/or physician and family, as appropriate
• Documents observations, concerns, changes in resident conditions, incidents and/or accidents, and ensures that follow-up documentation occurs until issue is resolved
• Reports observations, concerns, and changes in resident condition to Health Services Director (HSD) or Administrator
• Communicates resident needs and concerns to family members and physicians
• Records and implements physician orders, following appropriate procedures for fax and telephone orders
• Ensures that information and interventions recorded on resident service plans are implemented by Caregivers
• Receives reports from caregivers before end of shift
• Gives report to oncoming Charge Nurse or Lead Caregiver
• Receives report from outgoing Charge Nurse or Lead Caregiver
• Will take the lead on first aid response, safety and disaster situations while on duty
• Participates in narcotic count
• Sets up, dispenses, and documents all resident medications
• Responsible for maintaining orderly medication cart, medication room, and accurate medication administration records
• Monitors the daily care of all residents

Why You Should Work With Us:

As a Sinceri Senior Living company, we are a fun loving, employee-centric community like no other! Maybe that’s why we have been certified by our employees as a Great Place to Work ® for our 7th Year in a row. Create your healthcare career with us and learn about all the career growth opportunities we offer.

Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Minors must be at least 16 years of age to be employed by Sinceri Senior Living.