Resident Care Coordinator

Senior living; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K Retirement Plan

Length of Service Bonus

Employee Referral Bonus

Access to earned wages

Generous PTO

Team environment

Job summary

Sinceri Senior Living in Lexington, KY is seeking a dedicated team member for a full-time 1st shift role focused on high-quality resident care and smooth shift operations.

You will work closely with residents, families, and staff to ensure safety, dignity, and personalized care plans are followed. The position emphasizes documentation, coordination, and timely communication to maintain a supportive living environment.

Qualifications

• Experience with elderly in healthcare, Assisted Living, or Memory Care settings.
• Previous experience with shift scheduling preferred.
• Ability to establish effective relationships with residents, family members, and staff.
• Strong documentation and assessment skills.
• Ability to represent the facility in a positive and professional manner.

Responsibilities

• Deals with family member and visitor concerns or complaints, documenting issues and actions taken.
• Manages minor physical plant issues that arise during shift; reports to Maintenance Director and Administrator.
• Locks/ unlocks doors per shift responsibilities.
• Makes caregiver shift assignments and ensures duties are completed satisfactorily.
• Monitors caregivers for policy compliance and resident care quality.
• Reports caregiver performance issues and provides input for evaluations.
• Manages shift coverage when staff call in sick.
• Participates in caregiver orientation and training.
• Schedules and staffing duties as requested.
• Conducts building tours when requested.
• Communicates with family, physicians, and outside providers.
• Responds to resident emergencies and coordinates with emergency services when needed.
• Documents observations and ensures follow-up until issues are resolved.
• Reports changes to Health Services Director or Administrator.
• Communicates resident needs to family and physicians.
• Records and implements physician orders; handles fax/phone orders.
• Ensures care plans are followed by caregivers.
• Receives and relays shift reports.
• Gives/receives report to/from oncoming/outgoing staff.
• Leads first aid, safety and disaster responses when on duty.
• Participates in narcotic counts.
• Sets up, dispenses, and documents medications.
• Maintains orderly medication cart/room and accurate MARs.
• Monitors daily care of all residents.

Skills

Resident care experience

Documentation skills

Relationship building

Shift coordination

Job description

Employment Status: Full-Time Shift: 1st Shift

Why You Should Work With Us:

As a Sinceri Senior Living company, we are a fun loving, employee-centric community like no other! Maybe that’s why we have been certified by our employees as a Great Place to Work ® for our 7th Year in a row. Create your healthcare career with us and learn about all the career growth opportunities we offer.

Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Minors must be at least 16 years of age to be employed by Sinceri Senior Living. Candidates submitted by unsolicited 3rd party recruiters will not be considered.

*Perks and Benefits*

• Earn up to 1% wageincrease every quarter
• 401KRetirement Plan with Safe Harbor matching contribution
• Lengthof Service Bonus Program of up to $5,000
• EmployeeReferral Bonus of up to $1,000
• Accessto earned wages prior to payday
• GenerousPTO Plan
• Anemployee engaged scheduling system
• SinceriSenior Living Discount Marketplace
• WalkingSpree rewards for healthy habits

Oh, and did we mention an amazing Team Environment?

*Some benefits may vary depending on position andemployment status

Minimum Eligibility Requirements

• Previous experience working with the elderly in a healthcare, Assisted Living, or Memory Care setting
• Previous experience with shift scheduling preferred
• Ability to establish effective relationships with residents, family members, and staff
• Strong documentation and assessment skills
• Ability to represent the facility in a positive and professional manner

Essential Functions:

• Deals appropriately with family member and visitor concerns or complaints, documenting the issues and actions taken through appropriate reporting mechanism
• Manages minor physical plant issues that arise during assigned shift, reporting as necessary to Maintenance Director and Administrator
• Locks outside doors (p.m. shift); unlocks outside doors (a.m. shift)
• Makes Caregiver shift assignments and ensures that assigned duties are completed in a satisfactory manner
• Monitors performance of caregivers for compliance with established policies and procedures, and to ensure quality resident care
• Reports Caregiver performance issues to HSD or Administrator and provides input for Caregiver performance evaluations
• Manages shift coverage when staff members call in sick for the oncoming shift
• Participates in Caregiver orientation and training
• Responsible for scheduling and other staffing duties, as requested
• Conducts building tours when requested
• Communicate with family members, physicians, and other outside healthcare providers, such as hospice, wound care, PT, OT, Pharmacy, etc.
• Exercises independent discretion in responding to resident emergencies, determining need for and contacting emergency services, and/or physician and family, as appropriate
• Documents observations, concerns, changes in resident conditions, incidents and/or accidents, and ensures that follow-up documentation occurs until issue is resolved
• Reports observations, concerns, and changes in resident condition to Health Services Director (HSD) or Administrator
• Communicates resident needs and concerns to family members and physicians
• Records and implements physician orders, following appropriate procedures for fax and telephone orders
• Ensures that information and interventions recorded on resident service plans are implemented by Caregivers
• Receives reports from caregivers before end of shift
• Gives report to oncoming Charge Nurse or Lead Caregiver
• Receives report from outgoing Charge Nurse or Lead Caregiver
• Will take the lead on first aid response, safety and disaster situations while on duty
• Participates in narcotic count
• Sets up, dispenses, and documents all resident medications
• Responsible for maintaining orderly medication cart, medication room, and accurate medication administration records
• Monitors the daily care of all residents