Resident Care Coordinator

The Forum at Memorial Woods; Houston (TX); On-site; USD 37,440 - 45,760; Full time

Benefits offered by this job

Flexible scheduling options

Health, dental, vision, life and disability insurances

401(K) with employer match

Job summary

The Forum at Memorial Woods in Houston is searching for a Resident Care Coordinator to support the Director of Health & Wellness. This full-time role involves ensuring that resident care services comply with company policies as well as state regulations.

Responsibilities include coordinating resident care needs, managing schedules, and assisting with medication administration. Ideal candidates should possess a CNA or QMA certification and have strong communication skills. Benefits include competitive wages and paid time off.

Qualifications

• Certified Nurse’s Aide (CNA) and/or Qualified Medication Aide (QMA) certification required.
• Minimum age of 18.
• Previous experience working with seniors preferred.

Responsibilities

• Assist the Director of Health & Wellness with administrative duties.
• Coordinate resident care needs including scheduling and documentation.
• Support new hire orientation and training for Care Managers.

Skills

Communication skills

Organizational skills

Time management

Decision-making skills

Education

High School diploma or GED

Certified Nurse’s Aide (CNA) certification

CPR certification

First Aid certification

Job description

Resident Care Coordinator

We’re seeking a Resident Care Coordinator to support the Director of Health & Wellness within the Wellness Department. The role ensures resident care services are delivered safely and in compliance with company policies and state regulations.

Position Highlights

• Status: FULL TIME
• Schedule: Schedule varies and includes weekends
• Location: 801 N. Post Oak Rd. Houston Tx. 77024
• Rate of Pay: $20.00/hr

What You’ll Do

• Assist the Director of Health & Wellness with administrative and operational duties within the Wellness Department
• Coordinate resident care needs including scheduling, documentation, and required clinical logs
• Develop and maintain resident care staffing schedules, ensuring regulatory and company compliance with a four‑week rolling schedule
• Track team member call‑offs and assist with scheduling coverage as needed
• Maintain resident care scheduling records and approved time‑off documentation
• Perform daily filing and organization of resident clinical records, ensuring accuracy, completeness, and physician signatures when required
• Retrieve and track signed physician orders within required timeframes
• Assist with medication cart audits and medication administration process reviews
• Monitor medication passes to ensure accuracy, timeliness, and compliance; provide coaching and support as needed
• Assist with MAR reviews and monthly reconciliations
• Track and monitor lab orders, enter lab orders for scheduled draw days, and maintain required documentation
• Assist with preparation of documentation prior to in‑house physician visits
• Schedule resident medical appointments and coordinate transportation as needed
• Conduct Memory Care room safety checks as assigned
• Assist with ordering wellness supplies and maintaining inventory
• Support new hire orientation and training for Care Managers and Medication Technicians
• Assist with evaluations of Care Managers and Medication Technicians
• Perform building rounds to assess resident care delivery and address needs
• Ensure resident rights are upheld at all times
• Communicate changes in resident condition to the Director of Health & Wellness or physician when required, ensuring proper documentation
• Participate in Manager on Duty rotation as assigned
• Support fire safety, disaster preparedness, and emergency procedures
• Perform other duties as assigned

Qualifications

• Certified Nurse’s Aide (CNA) certification and/or Qualified Medication Aide (QMA) certification
• High School diploma or GED
• Minimum age of 18
• CPR certification
• First Aid certification
• Previous experience working with seniors preferred
• Ability to communicate effectively with residents, families, and team members
• Ability to read, interpret, and complete required documentation and logs
• Strong organizational, time management, and multitasking skills
• Ability to remain calm and make sound decisions in urgent or stressful situations
• Demonstrated good judgment, problem‑solving, and decision‑making skills
• Ability to work indoors in a clinic

Benefits You’ll Enjoy

• Competitive wages
• Early access to earned wages before payday
• Flexible scheduling options with full‑time and part‑time hours
• Paid time off and Holidays (full‑time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full‑time)
• 401(K) with employer match
• Paid training
• Opportunities for growth and advancement
• Company provided uniforms
• Employee Assistance Program

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V