Resident Care Aide - C.N.A./ H.H.A.

The Arbors and The Ivy Assisted Living Communities; Westfield (MA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

PTO

Health insurance

Employee appreciation programs

Job summary

A compassionate senior care community in Westfield, MA seeks a Resident Care Aide (RCA) to provide direct care and support to residents. In this role, you will assist with personal care, dining, and activities. Ideal candidates have a Nursing Assistant certification or equivalent, embody patience and compassion, and enjoy working in a team-oriented environment. Join us to make a meaningful difference in the lives of seniors while enjoying excellent benefits and a supportive workplace culture.

Qualifications

• Current Nursing Assistant certification or completion of a Certified Home Health Aide program.
• Understanding of the physical and emotional needs of seniors.
• Dependable, professional, and willing to take ownership of duties.

Responsibilities

• Provide personal care services professionally and compassionately.
• Document care accurately and completely.
• Support dining, housekeeping, and activity programs.

Skills

Compassion

Attention to detail

Professionalism

Teamwork

Listening skills

Education

Nursing Assistant certification or Certified Home Health Aide program

Job description

Arbors at Westfield– [Westfield, Ma.]

Full-Time / Part-Time | All Shifts Available

Resident Care Aide (RCA)

Where Compassion, Patience, and Excellence Come Together

At Arbors at Westfield, our residents are more than the people we care for, they’re part of our extended family. Every day, our team works together to create a warm, safe, and welcoming environment where seniors are treated with dignity, respect, and kindness.

We are seeking a Resident Care Aide (RCA) who loves working with seniors, takes pride in high-quality care, and approaches every task with attention to detail, patience, and professionalism. If you can listen to residents, coax them when needed, and follow procedures meticulously while staying friendly and approachable, this role is perfect for you.

This Role Is for Someone Who…

• Cares deeply about seniors and genuinely enjoys spending time with them
• Delivers care with attention to detail, accuracy, and high standards
• Can patiently listen to residents’ stories and coax cooperation when needed
• Follows established processes and documentation requirements meticulously
• Is polite, professional, and friendly bringing a smile to residents and teammates
• Works as a team player and steps in wherever help is needed
• Maintains a calm, positive, and supportive environment

Position Summary

The RCA provides direct care and support to residents, promoting comfort, independence, and dignity. You will assist with personal care, dining, activities, and housekeeping while creating meaningful connections with residents, families, and the care team.

Key Responsibilities

• Provide personal care services professionally and compassionately
• Document care accurately and completely
• Review and prepare shift change logs; communicate key information to incoming staff
• Alert licensed nurses to changes in resident condition or needs
• Respond appropriately to emergency call systems
• Follow proper procedures for Self-Administered Medication Management
• Assess resident capabilities and provide assistance as needed
• Support dining, housekeeping, and activity programs
• Assist relatives, guests, and visitors, creating a welcoming atmosphere
• Maintain a calm, professional, and positive environment
• Take a team approach, support coworkers and collaborate effectively
• Complete all required annual in-service training
• Follow OSHA regulations and safety procedures

Qualifications

• Current Nursing Assistant certification OR completion of a Certified Home Health Aide program
• Understanding of the physical and emotional needs of seniors
• Patience, compassion, and respect for all residents
• Ability to work collaboratively as part of a committed, united team
• Dependable, professional, and willing to take ownership of duties

Why You’ll Love Working Here

• Be part of a family-centered, supportive team
• Deliver high-quality care, that makes a real difference in residents’ lives
• Enjoy a culture of collective ownership, trust, and connection
• Access excellent benefits, including PTO, health insurance, and employee appreciation programs

Apply Today

If you are compassionate, detail-oriented, and love working with seniors, we want to meet you. Join our team and help create a home where residents are cared for with heart, dignity, and excellence.

Apply now and become a valued part of our family-centered community.

Equal Opportunity Employer

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.