CNA/ RCA /HHA

Monastery Heights; West Springfield (MA); On-site; USD 25,000 - 39,000; Full time

Job summary

Monastery Heights Senior Living and Memory Care in West Springfield, MA is seeking a dependable CNA/HHA to support daily staffing operations and provide hands-on resident care. This role ensures staffing coverage and smooth office operations while delivering high-quality, resident-centered care.

The ideal candidate will hold a CNA or HHA certification, with a strong ability to multitask in a fast-paced environment and a compassionate, professional demeanor.

Qualifications

• High school diploma or GED required.
• RCA, HHA, CNA, or equivalent experience preferred (must be certified CNA or HHA).
• Previous experience in assisted living, memory care not required but preferred.
• Ability to multitask in a fast-paced environment.
• Reliable, professional, and compassionate.

Responsibilities

• Assist residents with activities of daily living (ADLs) including bathing, dressing, grooming, toileting, and mobility.
• Observe and report changes in residents' condition to nursing leadership staff.
• Promote resident dignity, independence, and person-centered care.
• Follow service plans, safety procedures, and infection control protocols.

Skills

Multitasking

Reliability

Compassion

Education

High school diploma or GED

Job description

CNA/HHA - Resident Care Assistant (RCA)

Monastery Heights Senior Living and Memory Care
West Springfield, MA | Full-Time / Part-Time | Flexible Shifts

About Us

Monastery Heights Senior Living and Memory Care is a welcoming assisted living and memory care community dedicated to making life fun, making our community a home, and delivering purpose to everyone. We are seeking a dependable, compassionate, and organized individual to join our team in a unique dual-role position.

Position Overview

Resident Care Assistant (RCA) supports daily staffing operations, administrative functions, and provides hands-on resident care as needed. This role is essential to ensuring proper staffing coverage, smooth office operations, and high-quality, resident-centered care.

Key Responsibilities

Resident Care Assistant (RCA) Duties

• Assist residents with activities of daily living (ADLs) including bathing, dressing, grooming, toileting, and mobility
• Observe and report changes in residents' condition to nursing to nursing leadership staff
• Promote resident dignity, independence, and person-centered care
• Follow service plans, safety procedures, and infection control protocols

Qualifications

• High school diploma or GED required
• RCA, HHA, CNA, or equivalent experience preferred (must be certified CNA or HHA)
• Previous experience in assisted living, memory care not required but preferred
• Ability to multitask in a fast-paced environment
• Reliable, professional, and compassionate

Physical Requirements

• Ability to stand, walk, bend, and assist residents throughout the shift
• Ability to work flexible hours including weekends and holidays as needed