Resident Care Aide

Arbors Assisted Living; Amherst (MA); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

PTO

Health insurance

Employee appreciation programs

Job summary

Arbors Assisted Living in Amherst, MA is looking for a Resident Care Aide (RCA) to provide compassionate, patient-centered care to our residents. You will assist with personal care, dining, activities, and daily tasks while building meaningful connections with residents and families.

The role requires a current Nursing Assistant certification or completion of a Certified Home Health Aide program, excellent observation, and a team-oriented approach.

Qualifications

• Current Nursing Assistant certification or CHHA program completion.
• Empathy for seniors and strong communication.
• Ability to work collaboratively in a healthcare team.
• Dependable, professional and dedicated to resident well-being.

Responsibilities

• Provide personal care professionally and compassionately.
• Document care accurately and completely.
• Review shift change logs and communicate updates to incoming staff.
• Alert licensed nurses to changes in resident condition or needs.
• Support dining, housekeeping, and activity programs; assist visitors as needed.

Skills

Compassion

Patience

Attention to detail

Team player

Dependable

Education

Nursing Assistant certification

Certified Home Health Aide program

Job description

Resident Care Aide (RCA)

[Community Name] – [City, State] Full-Time / Part-Time | All Shifts Available

Where Compassion, Patience, and Excellence Come Together

At [Company Name], our residents are more than the people we care for, they’re part of our extended family. Every day, our team works together to create a warm, safe, and welcoming environment where seniors are treated with dignity, respect, and kindness.

We are seeking a Resident Care Aide (RCA) who loves working with seniors, takes pride in high-quality care, and approaches every task with attention to detail, patience, and professionalism. If you can listen to residents, coax them when needed, and follow procedures meticulously while staying friendly and approachable, this role is perfect for you.

This Role Is for Someone Who…

• Cares deeply about seniors and genuinely enjoys spending time with them
• Delivers care with attention to detail, accuracy, and high standards
• Can patiently listen to residents’ stories and coax cooperation when needed
• Follows established processes and documentation requirements meticulously
• Is polite, professional, and friendly bringing a smile to residents and teammates
• Works as a team player and steps in wherever help is needed
• Maintains a calm, positive, and supportive environment

Position Summary

The RCA provides direct care and support to residents, promoting comfort, independence, and dignity. You will assist with personal care, dining, activities, and housekeeping while creating meaningful connections with residents, families, and the care team.

Key Responsibilities

• Provide personal care services professionally and compassionately
• Document care accurately and completely
• Review and prepare shift change logs; communicate key information to incoming staff
• Alert licensed nurses to changes in resident condition or needs
• Respond appropriately to emergency call systems
• Follow proper procedures for Self-Administered Medication Management
• Assess resident capabilities and provide assistance as needed
• Support dining, housekeeping, and activity programs
• Assist relatives, guests, and visitors, creating a welcoming atmosphere
• Maintain a calm, professional, and positive environment
• Take a team approach, support coworkers and collaborate effectively
• Complete all required annual in-service training
• Follow OSHA regulations and safety procedures

Qualifications

• Current Nursing Assistant certification OR completion of a Certified Home Health Aide program
• Understanding of the physical and emotional needs of seniors
• Patience, compassion, and respect for all residents
• Ability to work collaboratively as part of a committed, united team
• Dependable, professional, and willing to take ownership of duties

Why You’ll Love Working Here

• Be part of a family-centered, supportive team
• Deliver high-quality care, that makes a real difference in residents’ lives
• Enjoy a culture of collective ownership, trust, and connection
• Access excellent benefits, including PTO, health insurance, and employee appreciation programs

Equal Opportunity Employer

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.