Resident Assistant Lead | 2nd Shift

Resthaven (Holland, Michigan); Holland (MI); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

No Mandatory Overtime

Free On-Site Clinic

Tuition Reimbursement

Job summary

Resthaven in Holland, MI invites experienced healthcare professionals to join our mission-driven team as Resident Aide Supervisors. You will lead and mentor Resident Aides, coordinate onboarding, and conduct follow-up meetings to ensure high-quality care.

Responsibilities include developing training plans, managing daily assignments, scheduling team huddles, and coaching for engagement. The role supports scheduling and on-call rotation, with evening shifts in a faith-based, community-focused

Qualifications

• High school graduate or GED required.
• 1-2 years in assisted living or healthcare setting.
• Experience as Resident Aide, CNA, or Med Tech preferred.
• Previous leadership/mentoring experience preferred.

Responsibilities

• Lead, mentor, and support Resident Aides during daily operations.
• Coordinate and onboard new Resident Aide team members.
• Conduct 30-, 60-, and 90-day follow-up meetings with newly hired staff.
• Develop and implement training plans for new caregivers and Resident Aides.
• Create, manage, and adjust daily Resident Aide assignments with Clinical Managers.
• Schedule and facilitate routine shift meetings and team huddles.
• Promote employee engagement through coaching and team-building.
• Monitor POC documentation for accuracy and compliance.
• Perform quality audits on resident care tasks.

Skills

Leadership

Mentoring

Team coordination

Communication

Education

High school diploma or GED

Job description

At Resthaven, we believe care is more than a profession — it’s a calling. Since 1945, we have remained committed to serving older adults with compassion, dignity, excellence, and faith-centered purpose. As a not-for-profit, faith-based organization, we’re dedicated to enriching lives — both for those we serve and those who serve alongside us. Whether you’re looking to grow your career or find a more supportive and purpose-driven workplace, you’ll find it here. We’ll help you learn, support your success, and surround you with people who believe in service, community, respect, and making a meaningful difference every day.

Pay Range

• $18-19.87 + Shift Differential
• Pay is based on experience and applicable licensure

Employment Type

• Full-Time
• On-Call Rotation
• 3:00pm - 11:00pm

Why Join Resthaven?

• No Mandatory Overtime (No Mandation)
• Agency-Free Care Teams
• NOMI Health Insurance Network – $0 copays, $0 deductibles, and $0 coinsurance for full-time employees
• Free On-Site Clinic – Convenient access to healthcare
• Tuition Reimbursement – Eligible after just 6 months of employment
• Supportive, Mission-Driven Culture – Be part of a team centered around purpose, compassion, and community
• Career Growth & Advancement – Opportunities to learn, develop, and grow within the organization
• Meaningful Work Every Day – Build relationships and make a lasting difference in the lives of residents

Essential Responsibilities

• Lead, mentor, and support Resident Aides during daily operations.
• Coordinate and onboard new Resident Aide team members.
• Conduct 30-, 60-, and 90-day follow-up meetings with newly hired staff.
• Develop and implement training plans for new caregivers and Resident Aides.
• Create, manage, and adjust daily Resident Aide assignments in collaboration with Clinical Managers and the scheduler.
• Schedule and facilitate routine shift meetings and team huddles.
• Promote employee engagement through coaching, recognition, and team-building initiatives.
• Monitor Point-of-Care (POC) documentation to ensure accuracy, completeness, and compliance.
• Perform quality audits, including: Resident weights, Vital signs, Oral care, Nail care, Personal care documentation
• Coordinate resident shower schedules and ensure completion.
• Assist with scheduling and coordination of resident appointments, including 360 Care services.
• Monitor call light response times and ensure timely follow-up.
• Manage unit supplies and coordinate supply requests.
• Provide direct resident care and work floor assignments as needed based on staffing and resident needs.
• Partner with Clinical Managers on annual performance reviews and coaching for Resident Aides.
• Assist with staff education, ongoing training, and competency development.
• Support scheduling needs and help fill open shifts as needed.
• Participate in an on-call rotation on a PRN basis.
• Perform other job‑related duties as assigned.

Education, Training, Experience

• High school graduate or successful completion of GED.
• Minimum of 1–2 years of experience in assisted living, senior living, long-term care, memory care, skilled nursing, or a healthcare setting.
• Previous experience as a Resident Aide, Caregiver, Resident Assistant, CNA, or Med Tech preferred.
• Prior leadership, mentoring, preceptor, charge, or supervisory experience is preferred.

Physical Requirements

• Stand, walk, bend, lift, push, pull, and assist residents throughout your shift
• Lift up to 50 pounds
• Use mechanical lifts and clinical equipment safely
• Maintain visual acuity and physical stamina required for resident care