Resident Advisor | Seaside

Helping Hands Reentry Outreach Centers; Seaside (OR); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

PTO

Paid holidays

Job summary

Helping Hands Reentry Outreach Centers is seeking a dedicated individual to supervise shelter activities and ensure participant safety. The role includes handling intakes, interviews, referrals after hours, and maintaining accurate logs and records, both manually and in a web-based system.

The position involves bunk assignments, dorm inspections, and occasional urinalysis/breathalyzer testing, with participation in staff meetings and crisis intervention as needed.

Qualifications

• Ability to work independently or as part of a team.
• Ability to assess a situation and de-escalate as needed.
• Good hearing and vision for interaction with participants and staff.
• Work indoors with potential noise and scents.
• Sits/stands at a computer and uses office equipment.

Responsibilities

• Supervise shelter activities to ensure participant safety.
• Handle intakes, interviews, and after-hours referrals.
• Assign bunk spaces, inspect dorms, and manage storage.
• Maintain logs and participant records, both on paper and digitally.
• Perform urinalysis and breathalyzer testing when required.
• Attend agency and program staff meetings.
• Facilitate de-escalation and crisis intervention when needed.

Skills

De-escalation

Crisis intervention

Intakes & interviews

Documentation

Teamwork

Job description

About Helping Hands Reentry Outreach Centers

Helping Hands provides HOPE and CARE through personal, trauma-informed programs to individuals experiencing homelessness. Our programs are Trauma-Informed, Data-Driven, and Person-Centered.We take the time to learn each individual's story and help connect them to the appropriate local resources and services to meet their unique needs. We do not duplicate available services; instead, we build strong collaborative partnerships with local programs and foster connections between participants and our community partners.

Position Summary

The right individual for this position has a passion for helping others, is nonjudgmental, and able to deal with difficult situations in positive and constructive ways.

Full time/Medical/Dental/Vision/401k/PTO/Paid Holidays. $18.90 per hour.

• Supervise shelter activities to ensure the safety of participants.
• Responsible for intakes, interviews, and after-hours referrals.
• Ensure timely bunk assignments, dorm inspections, and property storage.
• Maintain accurate logs, shift reports, and participant records, both manually and using a web-based program.
• Perform urinalysis and breathalyzer testing of participants as needed.
• Attend agency and program staff meetings.
• Facilitate de-escalation, problem-solving and crisis intervention services as necessary.
• The right individual for this position has a passion for helping others, is nonjudgmental, and is able to deal with difficult situations in positive and constructive ways.

Requirements

The physical and mental demands described here are representative of those that must be met by an employee, with or without accommodation, to successfully perform the essential functions of this job.

• Ability to work both independently as well as part of a team.
• Ability to appropriately assess a situation and de-escalate/take corrective action as necessary.
• Hearing and vision adequate for interaction with participants, interaction with staff, and interaction with the general public.
• Work is primarily performed indoors, occasionally accompanied by moderate noise levels and exposure to scents.
• Frequently required to sit/stand at a computer or in a stationary position.
• Frequently operates a computer and other office productivity equipment, such as copy machine, printer, and phone.

Preferred Qualifications

• Direct or Lived Experience with homelessness, addiction, and/or low-income populations.
• Understanding of the issues surrounding homelessness, chemical dependency, domestic violence, and sexual assault .

Helping Hands is proud to be an Equal Opportunity Employer.