Resident Advisor

Catholic Charities of the Diocese of Albany; City of Albany (NY); Presencial; USD 24.108 - 27.552; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous Time Off (up to 23 days in first year)

Employee Assistance Program

Ongoing training and development

Recognition and Awards

Collaborative team culture

Descripción de la vacante

A community service organization is seeking a Resident Advisor in Albany, NY. The role involves enforcing house rules, assisting tenants, and maintaining safety. Ideal candidates will have at least 1 year of experience, strong problem-solving skills, and the ability to work with seniors and diverse populations. Generous time off and ongoing training are included as benefits.

Formación

• 1 year of experience in a similar role is required.
• Ability to work effectively with seniors and diverse populations.
• Strong problem-solving and de-escalation skills are necessary.

Responsabilidades

• Enforce house rules and inform tenants of reporting process.
• Aid in resolution of conflicts between tenants.
• Maintain routine availability for emergencies.
• Assist in building security and health/safety maintenance.
• Respond to tenants’ requests, suggestions, and complaints.
• Maintain lock and security systems, reporting failures.

Conocimientos

Problem-solving skills

De-escalation skills

Experience with seniors

Experience with diverse populations

Descripción del empleo

Resident Advisor

Join us in our mission as a Resident Advisor at Catholic Charities of Housing Office. Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community.

Pay

Base pay: $17.50/hr – $20.00/hr. Your actual pay will be based on your skills and experience; talk with your recruiter to learn more.

Responsibilities

• Enforces house rules and conditions of lease agreement; informs tenants of proper reporting process for areas of concern; reports violations to Site Manager for appropriate follow‑up.
• Aids in resolution of conflicts between tenants; keeps Site Manager and Case Manager aware of tenant problems and any extraordinary incidents regarding tenants.
• Maintains routine availability for emergency situations in conjunction with Site Manager.
• Assists in maintenance of building security and all aspects of health and safety at site.
• Listens and responds to tenants’ requests, suggestions and complaints to avoid and/or solve problems.
• Adequately maintains lock and security systems; reports system failures to site manager immediately.

Qualifications

• 1 year of experience in a similar role
• Experience working with seniors
• Excellent problem‑solving skills
• Ability to de‑escalate situations
• Experience working with diverse populations

Benefits

• Generous Time Off (up to 23 days off in first year, based on your standard work day)
• Employee Assistance Program
• Ongoing training and development
• Recognition and Awards
• A collaborative team culture

Catholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest.

Applicants have rights under Federal Employment Law:

• Family and Medical Leave Act (FMLA)
• Equal Employment Opportunity (EEO) – Know Your Rights
• Employee Polygraph Protection Act (EPPA)

Referrals increase your chances of interviewing at Catholic Charities of the Diocese of Albany by 2x.