Residency Coordinator - Pediatrics Residency Program

Westchester Medical Center; Town of Mount Pleasant (NY); On-site; USD 60,000 - 85,000; Full time

Job summary

Westchester Medical Center is seeking a Program Coordinator to manage day-to-day operations of the residency/fellowship program. You will coordinate with the GME Office, attending physicians, and residents to ensure smooth scheduling, evaluations, and compliance with accreditation standards.

The role requires 3–5 years in healthcare administration, strong organization, and the ability to handle confidential information within an academic medical setting.

Qualifications

• Three to five years’ experience in administration, and/or residency/fellowship program management, preferably in an academic health care setting.
• Proficiency with Microsoft Office applications (Word, Excel, Access, PowerPoint).
• Strong organizational, multitasking, prioritization skills; ability to work independently and in a collaborative team environment.

Responsibilities

• Oversee day-to-day administrative and operational management of the residency/fellowship training program.
• Collaborate with GME Office, Attending Physicians, fellows/residents, and hospital administration on policy changes and rotations.
• Maintain databases and scheduling for residents, including data for evaluations, rotations, and cost reports.
• Coordinate recruitment, orientation, and program-related events and materials.
• Ensure compliance with accrediting bodies (ACGME/AOA/CODA) and hospital policies.

Skills

Program administration

Residency/fellowship management

Academic healthcare setting

Organizational skills

Multitasking

Prioritization

Confidentiality

Team collaboration

Education

High School Diploma or equivalent

Bachelor’s Degree in related areas (preferred)

Tools

Microsoft Office

Job description

NorthEast Provider Solutions Inc. · Clinic & Acad Affrs-WMC Health

Full Time

Day

M-F 0900-1700

Under oversight and direction from the Program Director, the Program Coordinator is responsible for the day-to-day administrative and operational management of the accredited/non-accredited residency/fellowship training program. The coordinator functions in collaboration with the GME Office, Attending Physicians, fellow/residents (trainees) and other institutional officials as part of the training program leadership team.

• In conjunction with GME Office, applies ACGME (or AOA or CODA), other national accrediting agencies, and hospital policies to support compliance.
• Provides both administrative supervision and support to residents/interns/fellows. Acts as a liaison between residents, GME Office and hospital administration when necessary. Establishes relationships and acts as a liaison to other Hospitals, internal departments, and divisions regarding resident recruitment, orientation, program Rotation Agreements, and internal/external rotations.
• Informs residents and trainees of inter and intradepartmental policy and procedure changes, with assistance from GME office,
• Tracks, reports, and ensures compliance with procedures regarding licensing, moonlighting, extensions, annual contracts, and initial and re-credentialing of trainees.
• Manages materials for specialty-specific trainee exams and may assist with proctoring exams; completes reports required by the specialty board
• Develops, implements, and oversees the maintenance of filing, record keeping, distribution of materials, and other types of office/program systems. Evaluates and standardizes office procedures and effectively troubleshoots and resolves issues.
• Maintains databases with resident and faculty data, including New Innovations and for ACGME Programs, Web ADS.
• Maintains attendance records for program trainees, including sick time, vacations, personal and holidays and monitors compliance with time requirements for completion of training as determined by specialty board..
• Prepare and update rotational schedule for trainees; enters and maintains schedules in New Innovations; assures accurate data to support information for institutional cost report for Federal GME reimbursement;
• Manages the evaluative processes of the trainees, program, faculty, and rotations in compliance with ACGME expectations
• Completes Annual Update of FREIDA/GME Track Program Surveys and other relevant data sources
• In collaboration with Chief Residents/Fellows, program director ensures information for call schedule is entered in AMiON in a timely manner to meet program and institutional needs
• Oversees all purchasing for the Training Program office/program. Assesses equipment acquisition and training needs, and makes recommendations to the Program Director. Orders equipment and supplies for the training office.
• Plans departmental annual events including recruitment, orientation, graduation, faculty retreats, as well as various meetings and program-related events.
• Organizes meetings and prepares and distributes materials for conferences and didactic educational activities; maintains attendance records for conferences. Develops brochures, invitations, or advertisements for events/lectures.
• Coordinates medical student rotations, if applicable
• Creates and/or maintains external program advertising/media through websites, brochures, postcards, publications and other such media. Creates/edits annual publications regarding the program. In conjunction with GME office, maintains information on program’s website.
• In applicable programs, maintains the ERAS database (Electronic Residency Application System) and oversees its processes during the Residency/Fellowship Recruitment season.
• Performs all Match responsibilities and corresponds with newly matched residents about requirements and process for appointment to WMC and other participating training sites. In applicable programs, assists with quota review and rank list entry NRMP (National Residency Matching Program).
• Tracks and processes initial paperwork for visa requests, in conjunction with the GME office.
• Verifies trainees’ status and activities as needed.
• Prepares agendas/reports/forms required for accreditation (including but not limited to ACGME Web ADS updates, Self Study, Annual Program Evaluations, Clinical Competency Committee meetings)
• Regularly attends monthly Program Administration Council meetings
• Participates in ongoing professional development thru attendance at National specialty society, ACGME and other learning opportunities
• Assists in monitoring residents’ duty hours and operative/case experience via regular review of data reports.
• Monitors work space and call areas utilized by program trainees; identifies any outstanding maintenance issues and need for updated equipment
• Performs other duties as assigned by the Program Director

Qualifications/Requirements:

Experience:

• Three to five years’ experience in administration, and/or residency/fellowship program management, preferably in an academic health care setting.

Education:

• High School Diploma or equivalent, required.
• Bachelor’s Degree in related areas, preferred.

Licenses / Certifications:

• TAGME Certification highly desirable.

Other:

Proficiency with Microsoft office applications (Word, Excel, Access, Power Point). Should have excellent organizational skills, an ability to multitask, and prioritize competing priorities, work independently and handle sensitive information in confidential manner. Should have interest in medical education, and the desire to work in a health care setting. Must be comfortable working independently and in a collaborative team environment consisting of diverse populations of staff, faculty and resident/fellows and other administrative personnel in a manner supportive of the educational mission of the program.

Special Requirements:

Works within the training program office(s) and travels within WMC and NYMC Campus buildings as needed. (For integrated programs with training at sites other than , specify if position requires travel between training sites.)

Occasional weekends and early/late hours may be required for administration of In-training exam, Trainee recruitment, and orientation/on-boarding of new trainees.