Residences Supervisor $22/HR

1 Hotels Group; Miami Beach (FL); On-site; USD 25,000 - 36,000; Full time

Job summary

1 Hotel South Beach seeks a Residences Supervisor to lead day-to-day Residences operations, supporting Front Desk and Housekeeping, and serving as a trusted contact for owners, residents, and guests. This role requires warmth, organization, and service-minded leadership to uphold our high hospitality standards.

You will supervise Front Office and Residences activities, act as Manager on Duty when absent, and coordinate VIP arrivals and owner communications while mentoring staff and maintaining

Qualifications

• Supervise Front Office and Residences operations with consistent service and standards.
• Coach and develop team members while maintaining brand expectations.
• Build strong relationships with owners, residents, and brokers.

Responsibilities

• Supervise Front Office and Residences operations, ensuring consistent service and standards.
• Act as the Residences Manager on Duty in their absence and be visible in lobby/Front Desk.
• Coordinate VIP arrivals, owner communications, and resident feedback for a seamless experience.
• Support Residences Manager with hiring, training, scheduling, and performance development.
• Oversee housekeeping tasks, unit inspections, arrivals, turndown, and brand adherence.
• Partner with Engineering/Operations to keep residences safe, well-maintained, guest-ready.
• Assist with unit inspections, permits, owner documentation, and other projects.
• Support purchasing, invoices, owner communications, and website/newsletter updates.

Skills

Leadership

Guest service

Communication

Job description

## Residences Supervisor $22/HRApply: 1 Hotel South Beach: Full time: Posted Today: JR105631Grow with us...Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.The Residences are at the heart of our residential experience, and the Residences Supervisor plays a key role in ensuring owners, residents, and guests receive warm, personalized, and effortless service. This role leads day-to-day Residences operations, supports Front Desk and Housekeeping, and serves as a trusted point of contact for owners and residents. We’re currently searching for a Residences Supervisor who is warm, organized, and service-minded, with the leadership skills to oversee daily operations, coach and develop team members, and maintain the highest standards throughout the Residences. If you’re passionate about creating meaningful relationships, leading with genuine hospitality, and delivering an exceptional residential experience, we’d love to hear from you. About you...* Supervise Front Office and Residences operations, ensuring consistent service, operational, and accounting standards.* Act as the Residences Manager on Duty in their absence and maintain a visible presence in the lobby and at the Front Desk.* Build strong relationships with owners, residents, brokers, and Exclusive Resorts members while responding promptly to requests and resolving concerns.* Coordinate VIP arrivals, special requests, owner communications, and resident feedback to deliver a seamless experience.* Support the Residences Manager with team hiring, training, coaching, scheduling, and performance development.* Oversee housekeeping operations, including daily assignments, unit inspections, arrivals, turndown, and adherence to brand standards.* Partner closely with Engineering and Operations to ensure residences and shared spaces are safe, well-maintained, and guest-ready.* Assist with unit inspections, preventative maintenance, permits, owner documentation, and other Residences projects.* Support purchasing, invoices, owner communications, website/newsletter updates, and other administrative responsibilities.* Help uphold the vision, mission, and service standards of 1 Hotels while fostering a culture of engagement, accountability, and exceptional hospitality.**About us...**As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.Life at Starwood Hotels is based on a simple idea: the world is brimming with natural beauty, vivid splendor, and heartwarming whimsy—and we want to keep it that way. Our mission is to inspire others to do the same while crafting unique and evolved luxury experiences.We seek next-level talent with lots of heart and plenty of hustle, individuals who love to be of service, obsess over details, honor nature, aren’t afraid to ask questions, have the confidence to share new ideas and the respect to listen to diverse worldviews. We care about who you are, how you treat others and what fires you up. Read on to learn more about our new opportunities, open now