Residence Life Coordinator

Cal Poly Humboldt; California; On-site; USD 56,726 - 80,664; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid holidays and vacation

Retirement plan options

Job summary

A comprehensive university in California is seeking a Student Services Professional II to advocate for students and oversee community engagement in residence life. This full-time role offers a benefits package and involves supervising Resident Advisors, coordinating housing initiatives, and responding to emergencies. The ideal candidate should have a bachelor's degree in a related field and two years of experience in student services or a similar area. A driver's license is required, and bilingual candidates are preferred.

Qualifications

• Two years of professional experience in a student services program area or a related field.
• Master’s degree may substitute for one year of experience.
• Valid CA class C driver's license required.

Responsibilities

• Supervise and train Resident Advisors.
• Plan and organize ongoing staff training.
• Conduct bi-annual evaluations of student staff.
• Respond to emergencies and crisis situations promptly.
• Advise student groups and maintain community presence.

Skills

Effective interpersonal communication

Organizational skills

Crisis response

Community development

Problem-solving

Education

Bachelor's degree in behavioral science or related field

Job description

Housing Program Support

Job #: 555047

First Review Date: March 13, 2026

At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt is a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands‑on, impactful educational opportunities that lead to measurable outcomes for the individual, the state, and the world.

Cal Poly Humboldt is proud to have more than 6,200 students of all backgrounds across 58 majors, 14 graduate programs, and 4 credential programs. Hands‑on learning, inspired teaching, groundbreaking research, and creative activity happen daily at Humboldt.

Student Services Professional II, Residence Life Coordinator – CSU Classification Salary Range: $5,083 – $7,228 per month; anticipated hiring salary: $5,083 per month. This is a full‑time, benefited, exempt, 12‑month, permanent position with a one‑year probationary period. The role includes a premium benefits package (vacation, medical, dental, vision, life insurance, PERS, 15 paid holidays) and additional benefits information can be found at https://www.humboldt.edu/hr/employee-benefits.

Position Summary

Professional, live‑in position in Residence Life. Responsible for student, community, and social justice advocacy within the residence halls; supervisory oversight of 8–21 student leaders, including one Student Assistant, and learning community oversight. Coordinates housing initiatives that foster curricular and co‑curricular engagement among on‑campus students. Involvement with professional associations, university committees, events, and functions is encouraged.

Key Responsibilities

Student Staff Supervision and Community Development – 40%

• Hire and train Resident Advisors (RA), and Lead Resident Advisor
• Plan and organize ongoing staff training
• Conduct bi‑annual student staff evaluations
• Create and oversee duty schedule
• Monitor job performance through weekly meetings
• Implement Housing community development model in assigned area
• Program tracking and assessment
• Maintain budgets for staff and area councils
• Maintain a strong and visible community presence in respective areas
• Support the mission and goals of Residence Life
• Collaborate with campus partners to provide educational and community development programming in the halls

Community Action Conference – 20%

• Review and explain Housing and University policy
• Review incident reports
• Hold Community Action Conference promptly to determine responsibility in an incident and issue a finding
• Complete documentation regarding Conference findings (letters, database, etc.)
• Mediate high‑level roommate conflicts

Professional Staff Team Member – 10%

• Attend weekly Residence Life Team meetings, monthly Department meetings, and other meetings as needed
• Develop, implement, and participate in professional development training
• Serve on departmental committees as needed
• Represent Housing & Residence Life on university‑wide committees
• Serve as a positive role model and mentor for new team members

Duty and Crisis Response – 5%

• Respond to emergencies and other crises that may require driving to remote locations
• Serve as initial point of contact for emergency personnel
• Participate in on‑call duty rotation
• Provide regular updates regarding incidents that occur while on duty

Resident Advocate – 5%

• Facilitate problem‑solving meetings among residents
• Act as a resource and provide referrals as needed
• Provide academic advising and assistance

Advise Student Groups – 5%

• Advise area council(s)
• Attend council meetings
• Provide guidance and mentorship to volunteer student staff
• Meet regularly with the president and/or executive board of the council

Oversee Facilities – 5%

• Work with custodial, grounds, and maintenance staff to ensure a safe and clean living area
• Meet with custodial, grounds, and maintenance staff as needed
• Follow up on building damage issues as appropriate

Administrative – 5%

• Complete weekly and annual reports
• Assist with the professional staff hiring process
• Complete and submit all necessary budgetary paperwork
• Other tasks as assigned

Other Duties as Assigned – 5%

Working Knowledge Of

• Practices, procedures, and activities related to student services programs

General Knowledge Of

• Methods and problems of organizational and program management
• Research and interview techniques
• Principles of individual and group behavior

Skills

• Solid administrative and organizational skills
• Effective interpersonal and intercultural communication skills
• Computer proficiency

Ability To

• Interpret and apply program rules and regulations
• Use initiative and resourcefulness in planning work assignments and implementing long‑range program improvements
• Obtain factual and interpretative information through interviews
• Reason logically
• Collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data
• Advise students individually and in groups on routine matters where required
• Recognize multicultural, multi‑sexed and multi‑aged value systems and work accordingly
• Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts
• Rapidly acquire a general knowledge of Cal Poly Humboldt’s overall operation, functions, and programs
• Make decisions and carry through actions with implications for other program or service areas
• Demonstrated ability to make decisions and carry through actions with implications for other program or service areas Services Office

Minimum Qualifications

• Education: Equivalent to graduation from a four‑year college or university in a behavioral science, public or business administration, or a job‑related field. Additional specialized experience may be substituted for the required education on a year‑for‑year basis.
• Experience: Two years of professional experience in a student services program area or a related field; evidence of competence and potential for further growth. A master’s degree may be substituted for one year of professional experience.
• Valid CA class C driver’s license

Preferred Qualifications

• Master’s Degree in Student Affairs Administration, College Student Personnel, Higher Education, Counseling, Sociology, Social Work or related field
• Experience working with on‑campus housing and advising special interest groups (non‑traditional, cultural, LGBTQQIA, etc.)
• Ability to speak Spanish

Application Procedure

• Letter of Interest
• Resume or Curriculum Vitae
• Contact information for at least three supervisory references

Application Deadline: The first review date is March 13, 2026. This position is open until filled. Qualified candidates must electronically submit the required materials.

We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people. The university encourages understanding of their history and culture. Cal Poly Humboldt is committed to diversity, equity, and inclusion and complies with all applicable anti‑discrimination laws.

Working in the state of California is a condition of employment. Employees must maintain a permanent residence in California and be able to attend on‑campus assignments when required.

Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority” under the Clery Act and requires compliance with CSU Executive Order 1107.

Cal Poly Humboldt is a diverse community that fosters an inclusive, respectful, and intellectually vibrant environment. All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin.

Class Code: 3082

Publication Date: February 26, 2026