Residence Hall Coordinator

Illinois State University; Normal, Northern (IL, KY); Hybrid; USD 39,000 - 47,000; Full time

Benefits offered by this job

Health benefits

Retirement planning

Tuition waiver for staff and depend?"

Paid holidays

Paid time off

Job summary

Illinois State University is seeking a Residence Hall Coordinator to provide year-round leadership for on-campus residence halls, supervising staff and developing inclusive living programs for students and guests.

The role includes crisis response, policy enforcement, and service on a professional staff committee, with live-in accommodations and a 12-month schedule.

Qualifications

• Bachelor’s degree or US equivalent required.
• At least two years of part-time administrative experience at the time of hire.
• Travel between residential buildings and respond to critical incidents within 10 minutes.
• Maintain confidentiality and professionalism.

Responsibilities

• Provide year-round leadership and direction for one or more residence halls/buildings.
• Supervise and maintain a comprehensive residential living program for students and guests.
• Serve on University Housing Services Professional Staff Standing Committee and handle conduct cases under policy.

Skills

Residence hall operations

Crisis response

Staff supervision

Confidentiality

Time management

Education

Bachelor’s degree

Master’s degree preferred

Tools

Microsoft Office

Job description

Title: Residence Hall Coordinator
Division Name: Student Affairs
Department: University Housing Services
Campus Location: Normal, IL

Job Summary

The Residence Hall Coordinator (RHC) provides year-round leadership and direction for one or more residence halls/buildings. The RHC supervises and maintains a comprehensive, inclusive residential living program for students and summer conference guests. They are responsible for developmental programs for professional staff, paraprofessional staff, and student leaders. The RHC is responsible for the daily direction of the residential facilities, operations, and programs. The RHC also serves on at least one University Housing Services Professional Staff Standing Committee. The RHC processes conduct cases as it relates to policy violations in the residence halls including investigation, student meetings, and assigning pertinent sanctions. Some RHCs also serve in advising roles to registered student organizations in the residential communities. The RHC will strive to create a residential environment conducive to living and learning.

Additional Information

This is a 12-month, full-time, live-in position with an annually renewable contract for a maximum of five (5) years.

Salary Rate / Pay Rate

$3,881/month

University Benefit Highlights

- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time
Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/

Required Qualifications

1. Bachelor’s degree (US equivalent)
2. At least two years of part-time administrative experience at the time of hire.
3. Travel between residential buildings and respond to critical incidents within 10 minutes.
4. Maintain confidentiality and professionalism.

Preferred Qualifications

1. Master’s degree.
2. Ability to provide effective supervision through challenge & support to Resident Assistant Interns, developing their NACE competencies.
3. Strong administrative and organizational skills; competent computer and Microsoft Office skills.
4. Strong work ethic.
5. Strong problem-solving skills.
6. Strong interpersonal and team-building skills.
7. Provide student-centered and customer service-oriented response to individuals and the community.
8. Strong oral and written communication skills, as well as active listening skills.
9. Flexibility and adaptability in shifting from one task to another.

Work Hours

Monday – Friday, 8:00 a.m. – 4:30 p.m. with some evenings and weekends required. This position serves in an on-call rotation responding to crisis.

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:
1. Move about in various locations across campus as needed to complete day-to-day work.
2. Effectively communicate daily.
3. Remain at a workstation for extended periods.

Proposed Starting Date

TBD

Required Applicant Documents

Resume / CV
Cover Letter
3 professional References

Special Instructions for Applicants

Live-in accommodations are provided to support job responsibilities and may change as needed. Apartments are two-bedroom units with occupancy limits established by Environmental Health and Safety.
Sponsorship: Applicants for this position must be currently legally authorized to work for Illinois State University in the United States. Illinois State University will not sponsor or take over the sponsorship of an employment visa for this opportunity. Illinois State University is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Illinois State University.

Contact Information for Applicants

Taylor Hornsby,
[e-mail]

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at [phone]. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at [phone].