Residence Counselor

Catholic Charities Of The Diocese Of Albany; City of Johnstown (NY); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health/Dental/Vision/Life Insurance

Retirement planning options

Employee Assistance Program

Generous Time Off

Employee Discounts

Job summary

Catholic Charities of Fulton & Montgomery Counties is seeking a Residence Counselor to support residents in a structured, overnight coverage role in New York. The position emphasizes crisis intervention, individualized care planning, and teamwork.

You will deliver behavioral care, mentor staff, and maintain detailed records, including IAPs and medication logs, while contributing to a safe, empowering environment for residents.

Qualifications

• High School Diploma or GED is required.
• Valid Driver's License required.
• 1-3 years' experience with diverse population.
• Active listening skills essential.
• Empathy and compassionate demeanor.
• Ability to maintain professional boundaries.
• Crisis de-escalation skills required.
• Strong verbal and written communication.

Responsibilities

• Deliver personalized behavioral care honoring each resident's needs and journey toward independent living.
• Serve as a positive role model and foster a supportive community.
• Develop and implement Individual Action Plans (IAPs) for independent living skills.
• Complete assessments, progress notes, monthly summaries, and medication logs.
• Respond to emergencies with appropriate assessment and crisis intervention.
• Mentor and train incoming residence counselor staff.

Skills

Active listening

Empathy

Crisis de-escalation

Boundaries

Communication

Education

High School Diploma or GED

Job description

Our community residence program offers more than just a roof-it is the foundation where people begin to rebuild their life in a safe environment supported by people whose primary goal is client success! If you are dedicated, empathetic, and possess strong crisis intervention skills with a passion for advocacy we want to hear from you.

As a Residence Counselor at Catholic Charities of Fulton & Montgomery Counties you will support and guide residents living in supportive housing. A successful Residence Counselor will thrive in a fast-paced, supportive environment where active listening and structured routine can turn a stressful day into a safe, empowering haven for residents.

As the Residence Counselor, you will play a pivotal role in individuals' lives, making a significant impact by:

• Delivering personalized behavioral care that honors each resident's unique needs, choices, and journey toward independent living.
• Serve as a positive role model for residents, fostering a supportive community environment.
• Develop and implement Individual Action Plans (IAPs) to teach vital independent living skills- such as money management, nutrition, and socialization- while delivering approved Medicaid-billable services.
• Complete accurate assessments, progress notes, monthly summaries, and medication logs.
• Respond effectively to emergencies, demonstrating appropriate assessment skills and crisis intervention techniques.
• Mentor and train incoming residence counselor staff to ensure high-quality care.

At Catholic Charities hiring decisions are personal. So personal, in fact, that every application is screened by a member of the HR team or a trained hiring manager! We look forward to hearing from you!

Residence Counselor Pay - $18 per hour

Opportunities for advancement and increased pay are available as you grow with the Catholic Charities!

We are seeking a dependable team member to join our Residence Counselor team for overnight coverage. This position offers a rotating day, evening and overnight schedule.

This position provides an opportunity to make a meaningful difference through consistent support in a structured environment. Staff are expected to follow established overnight routines and respond to resident needs as required.

Qualifications:

• High School Diploma or GED
• Valid Drivers License
• 1-3 years' experience with diverse population
• Active listening skills
• Empathy
• Ability to maintain boundaries
• Crisis de-escalation skills
• Strong communication skills including interpersonal and written

Benefits:

• Health/Dental/Vision/Life Insurance
• Retirement planning options
• Employee Assistance Program
• Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day)
• Employee Discounts (movie tickets, hotels, flights, amusement parks, etc.)
• Click here for our Benefits Brochure

Catholic Charities is an Equal Opportunity Employer.

Applicants have rights under Federal Employment Law:

Family and Medical Leave Act (FMLA)

Equal Employment Opportunity (EEO) Know Your Rights

Employee Polygraph Protection Act (EPPA)