Residence Counselor

Catholic Charities Of The Diocese Of Albany; City of Gloversville (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Employee Assistance Program

Generous Time Off

Job summary

Catholic Charities of Fulton & Montgomery Counties seeks a compassionate Residence Counselor to support residents in supportive housing. You will deliver personalized behavioral care, serve as a positive role model, and help residents learn independent living skills through Medicaid-billable services.

This overnight position requires crisis intervention, empathy, and strong communication. Duties include assessments, progress notes, and safety planning; mentoring new staff; and following

Qualifications

• High School Diploma or GED.
• Valid Driver's License.
• 1–3 years’ experience with diverse population.
• Empathy.
• Ability to maintain boundaries.
• Strong communication skills including interpersonal and written.

Responsibilities

• Deliver personalized behavioral care that honors each resident's needs and supports independent living.
• Serve as a positive role model and foster a supportive community environment.
• Develop and implement Individual Action Plans (IAPs) to teach vital living skills; deliver Medicaid-billable services.
• Complete accurate assessments, progress notes, monthly summaries, and medication logs.
• Respond to emergencies with appropriate assessment and crisis intervention techniques.
• Mentor and train incoming residence counselor staff to ensure high-quality care.

Skills

Crisis intervention

Empathy

Communication skills

Education

High School Diploma or GED

Job description

Our community residence program offers more than just a roof—it is the foundation where people begin to rebuild their life in a safe environment supported by people whose primary goal is client success! If you are dedicated, empathetic, and possess strong crisis intervention skills with a passion for advocacy we want to hear from you.

As a Residence Counselor at Catholic Charities of Fulton & Montgomery Counties you will support and guide residents living in supportive housing. A successful Residence Counselor will thrive in a fast-paced, supportive environment where active listening and structured routine can turn a stressful day into a safe, empowering haven for residents.

As the Residence Counselor, you will play a pivotal role in individuals' lives, making a significant impact by:

• Delivering personalized behavioral care that honors each resident's unique needs, choices, and journey toward independent living.
• Serve as a positive role model for residents, fostering a supportive community environment.
• Develop and implement Individual Action Plans (IAPs) to teach vital independent living skills—such as money management, nutrition, and socialization—while delivering approved Medicaid-billable services.
• Complete accurate assessments, progress notes, monthly summaries, and medication logs.
• Respond effectively to emergencies, demonstrating appropriate assessment skills and crisis intervention techniques.
• Mentor and train incoming residence counselor staff to ensure high-quality care.

At Catholic Charities hiring decisions are personal. So personal, in fact, that every application is screened by a member of the HR team or a trained hiring manager! We look forward to hearing from you!

Residence Counselor Pay - $20 per hour

Opportunities for advancement and increased pay are available as you grow with the Catholic Charities!

We are seeking a dependable team member to join our Residence Counselor team for overnight coverage. This position offers a structured evening and overnight schedule with a designated sleep period between lights out and lights on.

Sunday: 12:00 AM – 8:00 AM

Monday: 4:00 PM – 8:00 AM Tuesday

Friday: 4:00 PM – 8:00 AM Saturday

This position provides an opportunity to make a meaningful difference through consistent overnight support in a structured environment. Staff are expected to follow established overnight routines and respond to resident needs as required.

The designated sleep period occurs between scheduled lights-out and lights-on times.

Qualifications:

• High School Diploma or GED
• Valid Drivers License
• 1-3 years’ experience with diverse population
• Empathy
• Ability to maintain boundaries
• Strong communication skills including interpersonal and written
• Employee Assistance Program
• Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day)

Catholic Charities is an Equal Opportunity Employer.

Applicants have rights under Federal Employment Law: