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A dynamic opportunity for a Reservations Agent working remotely in the U.S. The role involves managing customer reservations, providing excellent service, and utilizing sales techniques to enhance guest experiences. Join a fast-paced environment that offers competitive pay and bonuses. Ideal candidates are proactive communicators with strong customer service skills.
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay & bonuses - As a Reservations Agent you'll: Handle incoming reservation inquiries via telephone, email, and online platforms; Assist guests in selecting accommodations based on their preferences and needs; Process reservations and payment details; Manage cancellations, modifications, and re-bookings; Utilize sales techniques to upsell additional services, packages, or upgrades; Utilize technology to maximize efficiency in your role; Proactively follow up with potential guests to secure reservations and drive revenue; Respond to guest inquiries, concerns, and requests...Hiring Fast >>
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