Reservationist|Part-time| Sky Project by Rhubarb LLC dba Peak

Oak View Group; New York (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in venue management seeks a part-time Reservationist to enhance guest experiences through exceptional service. This role involves welcoming guests, managing inquiries, and ensuring satisfaction via phone and email. With a competitive hourly wage and benefits, it offers a fantastic opportunity for those passionate about hospitality. Join a diverse team committed to excellence and enjoy flexible hours in a dynamic environment where your contributions truly matter.

Benefits

401(k) savings plan

Flexible hours

Qualifications

• Previous experience in hospitality or customer service preferred.
• Proficient in communication via email and phone.

Responsibilities

• Greet guests and manage their queries professionally.
• Maintain high standards of hospitality and ensure guest privacy.

Skills

Strong communication skills

Customer service skills

Problem-solving abilities

Hospitality experience

Experience with RESY

Job description

Reservationist | Part-time | Sky Project by Rhubarb LLC dba Peak

Join to apply for the Reservationist | Part-time | Sky Project by Rhubarb LLC dba Peak role at Oak View Group.

About Oak View Group

Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry. It offers comprehensive solutions for world-class venues and clients, including arenas, convention centers, music festivals, and cultural institutions.

Role Overview

The Reservationist is responsible for initiating guests' experiences via phone and email to ensure satisfaction. The role offers an hourly wage of $20.00 to $25.00, with benefits such as 401(k) savings plan and matching for part-time roles.

Position Details

• Greet all guests upon arrival
• Process queries and manage customer expectations politely and professionally
• Communicate important guest information to management and staff
• Maintain high standards of hospitality and professionalism
• Ensure guest privacy
• Correspond professionally via email and phone
• Assist management with administrative duties
• Previous experience with RESY reservation platform is preferred
• Hospitality experience is advantageous
• Strong communication skills
• Resourceful, calm, and proactive problem-solving abilities
• Ability to learn on the job
• Excellent customer service skills
• Flexible hours required

Additional Information

Applications are accepted ongoing; there is no deadline. Oak View Group values diversity and is committed to equal employment opportunity, welcoming applicants from all backgrounds.