Reservation Specialist for Adventure Tour Company Estes Park

WILD SIDE 4 X 4 TOURS LLC; Estes Park (CO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Employee discounts

Flexible schedule

Paid time off

Job summary

Wildside 4x4 Tours LLC is hiring a reservation specialist to welcome guests, take reservations, and support storefront operations. You are the face of the company, ensuring a positive first impression and smooth, detailed handling of inquiries in person.

The role requires strong communication, multitasking ability, and a friendly, energetic demeanor to engage guests and keep the storefront running efficiently.

Qualifications

• 1 year of customer service experience preferred.
• Strong communication and phone skills.
• Detail-oriented with ability to multitask in a fast-paced setting.

Responsibilities

• Serve as the first point of contact for guests interested in tours.
• Handle reservations and guest inquiries with accuracy and friendliness.
• Support storefront operations and maintain a clean, welcoming environment.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Want to be a part of Trip advisors #1 activity to do in Estes Park? Give Wildside 4x4 tours a try. We are looking for someone fun, detail oriented and has the ability to make people smile.

As a reservation specialist you will be the first point of contact for guests interested in riding with us. You will be the face and heart of the company. You will be the first impression for guests and staff as they enter the storefront. It can be fast paced that requires someone to be a highly efficient detail-oriented multitasker, who has good computer and phone skills, and is organized and clean. Most importantly the perfect candidate will light up the room with positivity, where guests will remember the moment they walked into the storefront.

Hours per week:

• 30-45

Work Remotely:

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• High stress tolerance -- thrives in a high-pressure environment

Job Types:

Part-time, Full-time

Salary:

$15.00 - $20.00 per hour

Benefits:

• Company parties
• Competitive salary
• Employee discounts

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Estes Park, CO 80517: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location:

In person