Reservation Helper

Remotetravelcareers; Chicago (IL); Remote; USD 35,000 - 50,000; Full time

Job summary

A remote travel assistance company is seeking a Reservation Helper to support customers with travel bookings and inquiries. The role involves ensuring accurate details and providing friendly customer service. Ideal candidates will have strong communication skills and the ability to organize tasks effectively. This position offers flexible hours and the opportunity to work from home.

Benefits

Flexible schedule opportunities

Work from home

Training and growth potential

Supportive team environment

Qualifications

• Excellent verbal and written communication skills.
• Ability to navigate online booking systems effectively.
• Organizational skills to manage multiple reservations.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide friendly support through phone, email, or chat.
• Update reservations and confirm details for accuracy.

Skills

Strong communication skills

Customer service skills

Attention to detail

Job description

We are seeking a remote Reservation Helper to assist customers with making and managing travel reservations. You’ll ensure details are accurate and provide friendly support, all while working remotely.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type

Remote — Full-time or Part-time

Benefits

• Flexible schedule opportunities
• Work from home
• Training and growth potential
• Supportive team environment