Reservation Helper

Remotetravelcareers; Boston (MA); Remote; USD 30,000 - 45,000; Full time

Job summary

A remote travel support company is seeking a Reservation Helper to assist customers with making and managing travel arrangements from the comfort of their home. The ideal candidate will have strong communication skills, a friendly disposition, and a customer-oriented mindset. Responsibilities include booking flights, hotels, and providing ongoing support to customers. The role offers flexible scheduling and opportunities for growth within a supportive team environment.

Benefits

Flexible schedule opportunities

Work from home

Training and growth potential

Supportive team environment

Qualifications

• Strong communication and customer service skills are essential.
• Must be comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly and helpful attitude is a must.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Update reservations and confirm details for accuracy.

Skills

Strong communication skills

Customer service skills

Ability to stay organized

Friendly demeanor

Experience in customer service or hospitality

Job description

We are seeking a remote Reservation Helper to assist customers with making and managing travel reservations. You’ll ensure details are accurate and provide friendly support, all while working remotely.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type

Remote — Full-time or Part-time

Benefits

• Flexible schedule opportunities
• Work from home
• Training and growth potential
• Supportive team environment