Reservation Agent

HB Travels; United States; Remote; USD 32,000 - 45,000; Full time

Benefits offered by this job

Training provided

Flexible schedule

Collaborative community

Growth opportunities

Job summary

HB Travels is seeking a motivated Reservation Agent to join our growing travel team. You will assist clients with planning and booking flights, hotels, cruises, and group getaways, delivering attentive service.

You should be highly organized, have strong communication skills, and enjoy helping others. Training is provided, and a flexible, remote-friendly schedule is available to support your travel passion.

Qualifications

• Passionate about travel and helping others plan unforgettable experiences.
• Highly organized and able to manage multiple bookings and clients.
• Professional written and verbal communication skills.
• Self-motivated, reliable, and eager to learn.

Responsibilities

• Assist clients with booking travel reservations, including flights, accommodations, and vacation packages.
• Provide personalized travel recommendations and guidance.
• Manage client information, payments, and itineraries with accuracy.
• Build strong relationships with clients to encourage repeat travel and referrals.
• Stay up to date on travel trends, destinations, and supplier promotions.

Skills

Travel enthusiasm

Organization

Communication skills

Self-motivated

Job description

Location: United States

We are seeking a motivated and detail-oriented Reservation Agent to join our growing travel team. In this role, you'll assist clients with planning and booking their travel experiences from flights and hotels to cruises and group getaways. You'll provide exceptional customer service, help clients make informed travel decisions, and ensure every trip runs smoothly from start to finish.

What You'll Do:

• Assist clients with booking travel reservations, including flights, accommodations, and vacation packages.

• Provide personalized travel recommendations and guidance.

• Manage client information, payments, and itineraries with accuracy.

• Build strong relationships with clients to encourage repeat travel and referrals.

• Stay up to date on travel trends, destinations, and supplier promotions.

Who You Are:

• Passionate about travel and helping others plan unforgettable experiences.

• Highly organized and able to manage multiple bookings and clients.

• Professional communication skills (written and verbal).

• Self-motivated, reliable, and eager to learn.

• Previous customer service or travel experience is a plus but not required training provided.

Why Join Us:

• Comprehensive training and ongoing support.

• Flexible schedule work from anywhere with internet access.

• Collaborative community of like-minded travel professionals.

• Opportunity for growth within the travel industry.