Research Survey Coordinator (Computer Applications)

Topsarge Business Solutions; Temple (TX); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company is seeking a detail-oriented Computer Applications Specialist to enhance their Qualtrics-based survey administration platform. You will manage secure data transfers and develop automated reporting workflows while ensuring compliance with DoD IT security policies. Candidates must hold a relevant Bachelor's degree and possess a minimum of three years' experience in web-based survey systems, preferably in a federal health or military environment.

Qualifications

• Minimum of three years' experience supporting/developing web-based survey systems.
• U.S. citizenship with eligibility for DoD CAC.
• Completion of DHA privacy and cybersecurity training before onboarding.

Responsibilities

• Configure and enhance a Qualtrics-based survey administration platform.
• Manage secure, PII-protected data transfers using DoD SAFE.
• Automate reporting workflows for project deliverables.

Skills

Data Quality

Privacy Controls

Quality-Control Procedures

Technical Troubleshooting

Communication Skills

Education

Bachelor's degree in Computer Science

Information Systems or closely related discipline

Tools

Qualtrics

DoD SAFE

Tableau

Power BI

Job description

We are seeking a detail-oriented Computer Applications Specialist to join our team supporting satisfaction surveys and assessments. In this role, you will configure, maintain, and enhance a Qualtrics-based survey administration and data-collection platform, integrate sample frames and disposition codes, manage large PII-protected data transfers via DoD SAFE, and automate reporting workflows for weekly and monthly deliverables. You will partner closely with survey researchers, data analysts, and project leadership to ensure data integrity, system performance, and compliance with DHA and DoD IT security policies. Remote position.

Job Duties

• Configure, maintain, and enhance a Qualtrics web-based survey administration and data-collection platform for our federal clients satisfaction surveys

• Integrate sampling frames and disposition codes to ensure accurate respondent tracking

• Manage secure, PII-protected data transfers via DoD SAFE and similar encrypted file-transfer tools

• Develop and automate weekly and monthly reporting workflows to support project deliverables

• Collaborate with survey researchers, data analysts, and project leadership to validate data integrity, monitor system performance, and uphold DHA/DoD IT security policies

Skills

• Supporting survey deployment, managing Qualtrics workflows, ensuring data quality and privacy controls, and performing file export and formatting operations as required for deliverables

• Thorough understanding of Federal Information Processing Standards (FIPS) and NIST SP 800-171 security controls

• Hands-on experience with DoD SAFE or equivalent encrypted file-transfer solutions

• Aptitude for designing and executing quality-control procedures and rapidly troubleshooting technical issues

• Strong written and verbal communication skills for drafting technical procedures and conveying status updates

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a closely related discipline

• Minimum of three years' experience supporting or developing web-based survey or data-collection systems.

• U.S. citizenship with eligibility to obtain a DoD Common Access Card (CAC)

• Completion of DHA privacy and cybersecurity training prior to onboarding

Preferred Qualifications

• Prior experience within a federal health or military environment, particularly working with defense survey platforms

• Familiarity with data-visualization or business-intelligence tools (e.g., Tableau, Power BI)

• Professional IT security certification such as Security+ or CISSP

• Demonstrated history of process improvement or systems integration in large-scale survey operations

We recognize the value of military service and encourage applications from veterans; qualified veteran candidates will receive preference in accordance with federal guidelines.