Research Storage & Data Infrastructure Lead

Thecentermemphis; Memphis, Northern (TN, KY); Hybrid; USD 126,000 - 238,000; Full time

Job summary

St. Jude Children’s Research Hospital seeks a Senior Manager of Research Storage & Data Infrastructure to lead the RIS storage ecosystem, overseeing active storage, archival and cloud-integrated platforms, data protection, and disaster recovery.

You will define strategy, govern vendor partnerships, and align capabilities with ongoing biomedical research needs. The role drives storage architecture, operational excellence for AI and HPC workloads, and collaboration with researchers, security, and

Qualifications

• Bachelor’s or Master’s degree in business administration, computer science, data science, information science or related field.
• 8+ years of progressive IT experience with experience managing small/mid-size teams, preferably enterprise-scale storage infrastructure, research computing environments, or large-scale data platforms.
• Experience leading complex projects/delivery in terms of resources, vendors and budgets.
• Experience managing teams in a supervisory/ leadership capacity, preferably 3+ years of experience leading technical teams or infrastructure operations.
• Proven performance in earlier role/comparable role.

Responsibilities

• Develop and manage the roadmap for St. Jude’s centralized research storage platforms, including high-performance file systems, object storage, archival storage, cloud-integrated storage, and secure research environments.
• Lead architecture planning for future growth associated with AI, machine learning, scientific computing, research instrumentation, and emerging research technologies.
• Evaluate new technologies and vendor solutions to improve performance, resilience, scalability, user experience, and cost efficiency.
• Support institutional planning for significant increases in research data volume and complexity.
• Ensure reliable operation of research storage services supporting HPC, AI, regulated research environments, institutional applications, and data-intensive science.
• Establish and monitor service-level objectives, operational metrics, capacity forecasts, and performance benchmarks.
• Develop reporting and dashboards to support leadership decision-making, budgeting, procurement, and lifecycle planning.
• Lead incident management, root-cause analysis, change management, and continuous service improvement activities.
• Document procedures and operational knowledge to support transparency and transfer across the institution and to new staff as well as updating and supporting centralized asset management and information security.
• Serve as the primary relationship manager for storage vendors.
• Lead governance meetings, technical reviews, architecture planning sessions, and service performance assessments.
• Review equipment proposals, quotations, statements of work, and technology recommendations.
• Define RACI models, escalation processes, and operational responsibilities across internal teams and service providers.
• Partner with researchers, data stewards, and RIS leadership to align storage services with institutional data management objectives.
• Support storage governance, archival processes, retention strategies, and lifecycle management activities.
• Collaborate with Information Security and compliance partners to ensure appropriate controls for sensitive and regulated research data.
• Promote data stewardship, efficient resource utilization, and sustainable storage growth.
• Develop and maintain storage-related disaster recovery and business continuity strategies supporting institutional recovery objectives.
• Ensure storage platforms are designed with resiliency, recoverability, backup, replication, immutable recovery, and cyber resilience capabilities.
• Partner with Information Security, Technology Services, and RIS leadership to define recovery objectives, recovery procedures, and operational response plans.
• Lead disaster recovery testing, recovery validation exercises, and documentation reviews.
• Maintain architecture and operational documentation supporting audit readiness, business continuity, and disaster recovery requirements.
• Identify and mitigate operational risks associated with storage infrastructure, vendor dependencies, capacity constraints, and emerging technologies.
• Lead, mentor, and develop a team of storage engineers, infrastructure specialists, and trusted consultants.
• Foster a culture of accountability, operational excellence, innovation, collaboration, and customer service.
• Support hiring, performance management, career development, succession planning, and workforce growth.
• Build strong partnerships across RIS, Technology Services, Information Security, Shared Resources, and the research community.

Skills

Storage architecture

Vendor management

Team leadership

HPC experience

AI/ML knowledge

Data governance

Education

Bachelor's or Master’s degree

Tools

IBM Storage Scale

Lustre

S3-compatible storage

Job description

St. Jude Children’s Research Hospital seeks a Senior Manager of Research Storage & Data Infrastructure to lead the RIS storage ecosystem, overseeing active storage, archival and cloud-integrated platforms, data protection, and disaster recovery.

You will define strategy, govern vendor partnerships, and align capabilities with ongoing biomedical research needs. The role drives storage architecture, operational excellence for AI and HPC workloads, and collaboration with researchers, security, and