Research Services Technologist- ARC

ALSAC; Memphis (TN); On-site; USD 30,000 - 53,000; Full time

Job summary

St. Jude Children’s Research Hospital is recruiting a Research Services Technologist to provide hands-on support for research involving in vivo models, including care for breeding colonies and collaboration with researchers and veterinary staff.

You will perform specialized procedures and maintain rigorous documentation while adapting to changing study priorities. The role requires a High School Diploma or GED, with preferred advanced degrees in lab science and certification like ALAT within 18

Qualifications

• High School Diploma/GED required.
• Associate’s/Bachelor’s degree in lab science, biology, toxicology, or agriculture preferred.
• Minimum 4+ years in a professional lab models care facility; or 2+ years with Associate’s; or bachelor’s with no prior experience.

Responsibilities

• Provide hands-on support for research involving in vivo models and collaborate with researchers, veterinary staff and team members.
• Care for and manage research breeding colonies and support sample collection, processing and study procedures.
• Perform specialized research procedures including treatment administration, PK/PD studies, surgical procedures, euthanasia and necropsy as requested.
• Collect observations and communicate findings or concerns promptly.
• Follow SOPs and maintain accurate study documentation and billing requirements.
• Troubleshoot routine equipment or process issues and seek additional support when needed.
• Stay organized and responsive as study needs change.
• Work with researchers to meet study goals and support the department’s broader mission.
• Maintain regular and dependable attendance.

Skills

Strong computer proficiency

Self-motivated learning

Teamwork and collaboration

Problem-solving and adaptability

Commitment to supporting research

Education

High School Diploma/GED

Associate/Bachelor in lab science

Tools

Documentation software

Job description

Join our Team!

St. Jude’s Research Service Unit is seeking a Research Services Technologist to provide timely clinical care and management to a diverse population of lab model species. If you are passionate about making a difference, this could be the right opportunity for you to join our transformative team!

The Research Services Unit of the ARC provides multiple technical skills for the advancement of research with a focus on efficiency, dependability, integrity, and quality so the research community can further their scientific efforts and, as a result, strive to improve the quality of human life. The Technologist is expected to execute in vivo projects from beginning to end as research needs dictate. Required to work in all areas of the facility and with all species, especially severely immunocompromised study models.

When you work at St. Jude, you’ll join a highly collaborative work culture that inspires you every day to be your best. With opportunities for learning and growth, you can shape a career path that is right for you while also enjoying all the benefits and stability of working for a world-class institution. This includes work-life balance with generous paid time off and on-campus conveniences that make life a little easier. Join us, and you’ll quickly see why St. Jude is consistently ranked by our employees on Glassdoor as a “Best Place to Work.”

Work Schedule

Our team works a standard Monday through Friday schedule of 40 hours per week. To support ongoing operations, team members also take part in a shared weekend rotation, working at least 4 hours on both Saturday and Sunday when assigned. Weekend coverage is scheduled on a rotating basis and is in addition to regular weekday hours.

Ideal Candidate

We are seeking candidates who demonstrate:

• Strong computer proficiency and technology troubleshooting skills
• A self-motivated approach to learning and professional growth
• Excellent teamwork and collaboration skills
• Problem-solving ability and adaptability in a fast-paced environment
• A commitment to providing exceptional support to the research community

Your Role in Research Services

• As part of Research Services, you’ll provide hands-on support for research involving in vivo models and work closely with researchers, veterinary staff, and other team members.
• Care for and manage research breeding colonies and support activities such as sample collection, processing, and study procedures.
• Perform specialized research procedures based on training and experience, including treatment administration, PK/PD studies, surgical procedures, euthanasia, and necropsy based on customer requests.
• Collect observations of activities and communicate findings or concerns promptly.
• Follow established protocols and SOPs while maintaining accurate, high-quality study documentation and billing requirements.
• Troubleshoot routine equipment or process issues and seek additional support when needed.
• Stay organized and responsive as study needs and priorities change.
• Work collaboratively to help researchers meet study goals while supporting the department’s broader mission.
• Maintain regular and dependable attendance.

Minimum Education and/or Training:

• High School Diploma/GED required.
• Associate’s/Bachelor’s degree in lab science, biology, toxicology, or agriculture is preferred.

Minimum Experience:

• Minimum requirement: 4+ years of experience in a professional lab models care facility (e.g., models handling and restraint; health monitoring; operation and sanitization/sterilization of equipment; sample collection) with a High School Diploma/GED.
• OR 2+ years experience with an Associate’s degree OR no prior industry experience with a Bachelor’s degree.
• Prior experience within area preferred (e.g., lab models handling and restraint; health monitoring; operation and sanitization/sterilization of equipment; sample collection) preferred.
• Some experience working with software tools to maintain documentation/records preferred.

Certification Required:

• Assistant Laboratory Technician (ALAT) - American Association for Laboratory Science required within 18 months.

What Will Help You Succeed

• You’re adaptable, organized, and comfortable managing changing priorities.
• You communicate clearly, ask questions, and share information with the right people at the right time.
• You approach problems thoughtfully and are open to learning new ways of doing things.
• You can manage multiple responsibilities while maintaining quality and meeting deadlines.
• You’re comfortable learning research or veterinary support processes and following established procedures.
• You know when to work independently and when to ask for support.

Compensation

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $22.00 - $38.50 per hour for the role of Research Services Technologist- ARC.

We are committed to a human-centered hiring experience. Technology may support portions of our process, but recruiting decisions involve human review and engagement. Learn more about our approach to AI.

St. Jude is an Equal Opportunity Employer

No Search Firms

St. Jude Children’s Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.