Research Services Technologist- ARC

St. Jude Children's Research Hospital; Memphis (TN); On-site; USD 30,000 - 52,000; Full time

Job summary

St. Jude Children's Research Hospital is seeking a Research Services Technologist to provide hands-on support for in vivo studies and manage breeding colonies.

You will work with researchers, veterinary staff, and other team members to carry out study procedures with precision and care. The role emphasizes adhering to SOPs, maintaining high-quality documentation, and collaborating across teams to meet study goals.

Qualifications

• High School Diploma or GED is required.
• 4+ years experience in a professional murine care facility.
• 2+ years experience with an Associate degree or a Bachelor's degree with no prior industry experience.
• ALAT certification required within 18 months.

Responsibilities

• Provide hands-on support for research involving in vivo models.
• Care for and manage research breeding colonies and support activities.
• Perform specialized procedures including treatment administration, PK/PD studies, surgical procedures, euthanasia, and necropsy as requested.
• Maintain accurate study documentation and billing.

Skills

Computer proficiency

Self-motivated

Teamwork

Problem solving

Communication

Education

High School Diploma/GED

Associate's/Bachelor's degree in lab science

Tools

Documentation software

Job description

St. Jude's Research Service Unit is seeking a Research Services Technologist to provide timely clinical care and management to a diverse population of lab model species. If you are passionate about making a difference, this could be the right opportunity for you to join our transformative team!

The Research Services Unit of the ARC provides multiple technical skills for the advancement of research with a focus on efficiency, dependability, integrity, and quality so the research community can further their scientific efforts and, as a result, strive to improve the quality of human life. The Technologist is expected to execute in vivo projects from beginning to end as research needs dictate. Required to work in all areas of the facility and with all species, especially severely immunocompromised study models.

When you work at St. Jude, you’ll join a highly collaborative work culture that inspires you every day to be your best. With opportunities for learning and growth, you can shape a career path that is right for you while also enjoying all the benefits and stability of working for a world-class institution. This includes work-life balance with generous paid time off and on-campus conveniences that make life a little easier. Join us, and you’ll quickly see why St. Jude is consistently ranked by our employees on Glassdoor as a "Best Place to Work".

Work Schedule

Our team works a standard Monday through Friday schedule of 40 hours per week. To support ongoing operations, team members also take part in a shared weekend and holiday rotation, working at least 4 hours on both Saturday, Sunday, and holidays when assigned. Weekend coverage is scheduled on a rotating basis and is in addition to regular weekday hours.

Ideal Candidate

We are seeking candidates who demonstrate:

• Strong computer proficiency and technology troubleshooting skills
• A self-motivated approach to learning and professional growth
• Excellent teamwork and collaboration skills
• Problem-solving ability and adaptability in a fast-paced environment
• A commitment to providing exceptional support to the research community

Your Role in Research Services

• As part of Research Services, you’ll provide hands-on support for research involving in vivo models and work closely with researchers, veterinary staff, and other team members.
• Care for and manage research breeding colonies and support activities such as sample collection, processing, and study procedures.
• Perform specialized research procedures based on training and experience, including treatment administration, PK/PD studies, surgical procedures, euthanasia, and necropsy based on customer requests.
• Collect observations of activities and communicate findings or concerns promptly.
• Follow established protocols and SOPs while maintaining accurate, high-quality study documentation and billing requirements.
• Troubleshoot routine equipment or process issues and seek additional support when needed.
• Stay organized and responsive as study needs and priorities change.
• Work collaboratively to help researchers meet study goals while supporting the department’s broader mission.
• Maintain regular and dependable attendance.

Minimum Education and/or Training

• High School Diploma/GED required.
• Associate's/Bachelor's degree in lab science, biology, toxicology, or agriculture is preferred.
• Minimum requirement: 4+ years of experience in a professional murine care facility (e.g. murine models handling and restraint; health monitoring; operation and sanitization/sterilization of equipment; sample collection) with a High School Diploma/GED.
• OR 2+ years experience with an Associate's degree OR no prior industry experience with a Bachelor's degree.
• Prior experience within area preferred (e.g., lab models handling and restraint; health monitoring; operation and sanitization/sterilization of equipment; sample collection) preferred.
• Prior experience in a professional murine care setting, including a zoo, veterinary clinic, or laboratory setting, is preferred
• Some experience working with software tools to maintain documentation/records preferred.

Certification Required

• Assistant Laboratory Technician (ALAT) - American Association for Laboratory Science required within 18 months.

What Will Help You Succeed

• You’re adaptable, organized, and comfortable managing changing priorities.
• You communicate clearly, ask questions, and share information with the right people at the right time.
• You approach problems thoughtfully and are open to learning new ways of doing things.
• You can manage multiple responsibilities while maintaining quality and meeting deadlines.
• You’re comfortable learning research or veterinary support processes and following established procedures.
• You know when to work independently and when to ask for support.

Compensation

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $22.00 - $38.50 per hour for the role of Research Services Technologist- ARC.

Explore our exceptional benefits

We are committed to a human-centered hiring experience. Technology may support portions of our process, but recruiting decisions involve human review and engagement. Learn more about our approach to AI.

St. Jude is an Equal Opportunity Employer