Research Services Manager – Operations, AI Platforms

Latham & Watkins; New York (NY); Hybrid; USD 160,000 - 180,000; Full time

Benefits offered by this job

Healthcare coverage

401k plan

Paid holidays

PTO program

Well-being programs

Professional development

Employee discounts

Affinity groups & networks

Job summary

Latham & Watkins seeks a Research Services Manager - Operations, AI Platforms to lead evaluation, testing, and operational deployment of AI-powered research tools. You’ll coordinate pilots, gather feedback, and advise on platform adoption, working with cross‑functional teams in a large global law firm.

The role requires experience with AI platforms, strong knowledge of legal resources, and excellent communication skills, with a preference for a JD or master’s degree.

Qualifications

• Bachelor’s degree or equivalent in a relevant field.
• Master’s degree or JD preferred.
• Minimum of six years of professional experience.

Responsibilities

• Lead evaluation of AI research platforms and feature activation decisions.
• Coordinate testing, pilot programs, and vendor security reviews.
• Collaborate with Innovation & AI, Litigation Services, and other teams.
• Maintain confidential information with strict security controls.
• Promote effective work practices and team collaboration.

Skills

AI platforms

Communication skills

Legal resources knowledge

Education

Bachelor’s degree or equivalent

Master’s degree or JD, preferably

Job description

About Latham & Watkins

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

About The Role

The Research Services Manager - Operations, AI Platforms is an integral part of Latham’s Research Services team. This role will be responsible for leading the evaluation, testing, and operational implementation of AI-powered research services platforms that support the Research Services function, while developing testing protocols, coordinating pilot programs, collecting feedback, and providing recommendations for implementation and adoption. This role will be located in either our New York, or Washington, DC office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Responsibilities & Qualifications

• Managing the assessment of new functionality and enhancements to existing AI research platforms, evaluating performance, and recommending activation or disablement of features based on business and security needs
• Partnering with the Research Services Manager – Operations, Research Services leadership, and key stakeholders to evaluate emerging AI research technologies and support recommendations for platform selection, implementation, and continuous improvement
• Coordinating vendor due diligence and security review processes by working with Technology & Information Services – Global Security & Risk Management to obtain required vendor documentation and facilitate security and risk assessments
• Serving as the primary operational liaison with Innovation & AI, Litigation Services, AI Services, and other Technology & Information Services teams to support the evaluation, acquisition, and ongoing management of AI research platforms
• Promoting effective work practices, works as a team member, and shows respect for co-workers
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

We’d love to hear from you if you:

• Display skills in using AI platforms
• Demonstrate superior knowledge of legal and non-legal electronic and print resources
• Possess superior communication skills

And have:

• A bachelor’s degree or equivalent
• A master’s degree or J.D., preferably
• A minimum of six (6) years of relevant professional experience
• A minimum of seven (7) years of cumulative experience

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.

Pay Range

USD $160,000.00 - USD $180,000.00 /Yr.