Research Services Manager – Operations, AI Platforms

Latham & Watkins LLP; New York (NY); Hybrid; USD 160,000 - 180,000; Full time

Benefits offered by this job

Healthcare, life and disability

401(k) plan

Paid holidays + PTO

Well-being programs

Professional development

Employee discounts

Affinity groups

Job summary

Latham & Watkins LLP is seeking a Research Services Manager - Operations, AI Platforms to lead evaluation, testing, and implementation of AI-powered research platforms for the Research Services function. The role supports testing protocols, pilots, feedback collection, and adoption recommendations, with location in New York or Washington, DC and potential hybrid work arrangements.

Ideal candidates have advanced degrees (JD preferred) and extensive experience in AI platforms, research resources,

Qualifications

• Bachelor's degree or equivalent required.
• Master's degree or JD preferred.
• At least six (6) years of relevant professional experience.
• At least seven (7) years of cumulative experience.

Responsibilities

• Manage assessment of new functionality and enhancements to AI research platforms, evaluating performance and advising on feature activation.
• Collaborate with leadership and stakeholders to evaluate AI research tech and support platform selection and implementation.
• Coordinate vendor due diligence and security reviews with Technology & Information Services to obtain documentation and assess risk.
• Serve as operational liaison with Innovation & AI, Litigation Services, AI Services, and other IT teams for evaluation, acquisition, and ongoing management of AI platforms.
• Promote effective work practices and teamwork while protecting sensitive information.

Skills

AI platforms

Legal resources

Communication

Education

Bachelor's degree or equivalent

Master's degree or JD, preferably

Job description

About Latham & Watkins

Latham & Watkins is one of the world's leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

About the Role

The Research Services Manager - Operations, AI Platforms is an integral part of Latham's Research Services team. This role will be responsible for leading the evaluation, testing, and operational implementation of AI-powered research services platforms that support the Research Services function, while developing testing protocols, coordinating pilot programs, collecting feedback, and providing recommendations for implementation and adoption. This role will be located in either our New York, or Washington, DC office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Responsibilities & Qualifications

Other key responsibilities include:

• Managing the assessment of new functionality and enhancements to existing AI research platforms, evaluating performance, and recommending activation or disablement of features based on business and security needs


• Partnering with the Research Services Manager - Operations, Research Services leadership, and key stakeholders to evaluate emerging AI research technologies and support recommendations for platform selection, implementation, and continuous improvement


• Coordinating vendor due diligence and security review processes by working with Technology & Information Services - Global Security & Risk Management to obtain required vendor documentation and facilitate security and risk assessments


• Serving as the primary operational liaison with Innovation & AI, Litigation Services, AI Services, and other Technology & Information Services teams to support the evaluation, acquisition, and ongoing management of AI research platforms


• Promoting effective work practices, works as a team member, and shows respect for co-workers


• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

We'd love to hear from you if you:

• Display skills in using AI platforms


• Demonstrate superior knowledge of legal and non-legal electronic and print resources


• Possess superior communication skills

And have:

• A bachelor's degree or equivalent


• A master's degree or J.D., preferably


• A minimum of six (6) years of relevant professional experience


• A minimum of seven (7) years of cumulative experience

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:

• Healthcare, life and disability insurance


• A generous 401k plan


• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure


• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)


• Professional development programs


• Employee discounts


• Affinity groups, networks, and coalitions for lawyers and staff

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.

Pay Range

USD $160,000.00 - USD $180,000.00 /Yr.