Research Quality Analyst

BetterCloud; New York (NY); On-site; USD 62,000 - 77,000; Full time

Benefits offered by this job

Performance bonus

Equity

Generous benefits

Job summary

AlphaSense is seeking a Research Quality Analyst on the Directed Content team to provide quality control across a high-volume research pipeline. You will sample and review projects from prompts to transcripts, identifying patterns and driving improvements in AI prompting and workflows to ensure accurate, consistent insights for clients.

You'll work in a fast-paced, cross-functional environment with a strong emphasis on attention to detail and analytical thinking.

Qualifications

• 1–3 years of experience in quality assurance, content review, copy editing, research, or data analysis.
• Strong eye for detail and commitment to high-quality work.
• Analytical, curious, and able to spot inconsistencies in data/text.

Responsibilities

• Sample and review research projects at multiple stages to catch quality issues.
• Identify patterns in quality and gaps in processes.
• Test and deploy process and prompt fixes to improve quality over time.
• Help refine AI prompts and QA checklists.

Skills

Quality assurance

Content review

Copy editing

Research

Data analysis

Attention to detail

Analytical thinking

AI prompts

Job description

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

About Expert Insights:

Expert Insights, which spans AlphaSense’s Expert Transcript Library and 1x1 Call Services offerings, delivers a new and transformative form of market intelligence content. Through transcripts covering thousands of companies, it captures the unfiltered views and insights of business operators in the trenches, interviewed by professional investors who drill into key questions on what’s truly important about a company at each moment in time. AlphaSense’s library of over 220,000 transcripts is the market’s largest, covering all sectors of the economy, with thousands more published each month. Expert Insights is quickly becoming a table-stakes solution for institutional investors to choose the right companies to invest in while gaining rapid adoption among all other consumers of market intelligence from sell-side research and banking, consultancies, and large corporations.

About the Team:

The Directed Content Team is an integral part of the Expert Insights group, generating thousands of calls each quarter on high-value, strategic content targets — ensuring that the AlphaSense Expert Transcript Library (ETL) delivers comprehensive coverage to our users. The Directed Content team is responsible for identifying, recruiting, and onboarding the best possible experts from around the world based on the targets and topics we are looking to generate content against — ensuring that the interviews with those experts are of the highest possible quality and relevance.

About the Role:

As the Research Quality Analyst on the Directed Content (DC) team, you will provide quality control across a continuous, high-volume research pipeline. This role uses sampling across the project lifecycle to catch quality issues, identify patterns, and drive improvements to process and AI prompting that raise the overall quality and consistency of DC's research output. You will be a key player in ensuring that our research is accurate, consistent, and valuable to our clients. This position offers an opportunity to develop expertise in AI-powered research and to contribute to refining workflows that generate trackable, high-quality insights.

What You’ll Do:

• Sample and review research projects at multiple stages — prompt sheets, knowledge bases, and published expert transcripts — to catch quality issues both before and after publication.
• Identify patterns in quality driven by process gaps or issues.
• Test and help deploy process and prompt fixes that address those patterns, so quality review becomes faster and narrower in scope over time.
• Assist in refining and iterating on AI prompts.
• Help develop and maintain QA checklists and documentation, standardizing quality practices.
• Track and analyze quality metrics, reporting on trends, and recommending process improvements.
• Support testing of new AI-driven tools and workflows as they're introduced to Directed Content.

Who You Are:

• You have 1–3 years of experience in a role focused on quality assurance, content review, copy editing, research, or data analysis.
• You possess an exceptional eye for detail and a commitment to producing high-quality work.
• You are highly analytical and intellectually curious, with the ability to quickly understand new concepts and identify inconsistencies in data and text.
• You have excellent written and verbal communication skills, with experience editing and proofreading professional documents.
• You are comfortable working collaboratively in a fast-paced, cross-functional environment.
• You have a strong interest in technology and artificial intelligence; experience with AI or large language models is a significant plus.

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

You may also be offered a performance-based bonus, equity, and a generous benefits program.

Base Compensation Range

$62,000—$77,000 USD

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.