Research Product Operations Associate

Chatham Financial; Kennett Square (Chester County); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Life and disability insurance

401k

EAP

Paid holidays

Paid time off

Job summary

Chatham Financial is seeking a Research Product Associate to help build the operating system behind the Research Team’s market intelligence products. You will own the production of flagship deliverables and coordinate with Research, Marketing, Analytics, and Investment Management to ensure each product has a clear audience, cadence, and workflow.

The role requires organized, analytical, and execution-oriented professionals who can streamline processes, implement AI-assisted enhancements, and

Qualifications

• 2–5 years of relevant experience in research operations, product management, or a similar analytical role.
• Excellent written and communication skills, with ability to translate complex information into clear materials.
• Strong analytical skills and comfort working with market data, exhibits, and reports.
• Ability to own a process from start to finish and improve repeatable workflows.
• Proficiency in Excel and PowerPoint; familiarity with BI tools or CRM systems is helpful.

Responsibilities

• Own and coordinate the production process for recurring Research Team deliverables.
• Manage the research product calendar, production timelines, and stakeholder review cycles.
• Collaborate with subject-matter owners to understand each product’s purpose, audience, and methodology.
• Centralize and standardize documentation around production workflows, templates, and quality-control steps.
• Coordinate with Marketing on distribution, branding, and messaging; gather reader feedback.
• Identify opportunities to streamline report generation and implement AI/automation to improve production workflows.
• Support enhancements to existing products with new analyses, visuals, metrics, and templates.
• Help expand the Research Team’s library with dashboards, indices, and thematic briefs.

Skills

Organizational discipline

Attention to detail

Analytical skills

Written and verbal communication

Collaboration and teamwork

Adaptability to AI tools

Process ownership

Tools

Excel

PowerPoint

CRMs

Data visualization tools

Job description

Chatham Financial is seeking a Research Product Associate to help build the operating system behind the Research Team’s market intelligence products. You will own the production of flagship deliverables and coordinate with Research, Marketing, Analytics, and Investment Management to ensure each product has a clear audience, cadence, and workflow.

The role requires organized, analytical, and execution-oriented professionals who can streamline processes, implement AI-assisted enhancements, and