Research Operations Specialist, Contracts, Vendors & Spend

The Mom Project; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Job summary

BBG Ventures, LLC is seeking a Research Operations Specialist, Contracts, Vendors & Spend on a contract basis in San Francisco, CA. You will own the contract and spend lifecycle for the Research team's vendors and tools, partnering with Legal and Procurement to streamline processes and enable researchers to focus on their work.

Ideal candidates have procurement, contracts administration, or vendor operations experience, with strong Airtable and P2P systems, and a systems-thinking, detail-driven

Qualifications

• Experience in procurement, contracts administration, or vendor operations.
• Fluency with procure-to-pay systems and Airtable.
• Ability to read and interpret contract terms.
• Familiarity with regional contracting and privacy requirements.
• Understanding of research operations and spend management.
• Strong systems thinking and proactive communication.

Responsibilities

• Own spend intake and approvals across multiple systems (Airtable, Zip, Oracle).
• Onboard/offboard vendors, NDAs, and risk reviews end-to-end.
• Coordinate MSAs, SOWs, NDAs, and renewals with Legal and Procurement.
• Maintain contract repository and renewals tracking.
• Liaise with Finance and researchers on spend forecasting and budgets.
• Support AI tool data-use terms and vendor evaluations.
• Coordinate cross-functional reviews across regions and legal requirements.
• Maintain Research's operating dataset and knowledge base.

Skills

Procurement

Contracts administration

Vendor operations

Airtable

Contract terms comprehension

Global contracting

Systems thinking

Detail oriented

Tools

Zip

Oracle

Coupa

Salesforce

Airtable

Job description

Please note, that all applicants applying for US job openings must be legally authorized to work in the United States.***

Founded in 2008, our Customer represents a global travel community that offers magical end-to-end trips, including where you stay, what you do and the people you meet. They exist to create a world where anyone can belong anywhere, providing healthy travel that is local, authentic, diverse, inclusive and sustainable. Their website and app uniquely leverage technology to economically empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs.

We are seeking a Research Operations Specialist, Contracts, Vendors & Spend on a contract basis to help support our Customer’s business needs. This role is in San Francisco, CA.

Role Overview

• You will run the commercial and financial operations of the organization's Research team, supporting roughly sixty researchers and a large vendor and agency portfolio.
• You own the contract and spend lifecycle for vendors and agencies, serve as the operations liaison to Finance, and represent researchers' needs in vendor and contract conversations so they can stay focused on the work.
• Across all of it, you look for ways to optimize and streamline, ideally leveraging AI.

Responsibilities

• Own spend-request intake through Airtable, Zip, and Oracle, including PO change orders and invoice and requisition approvals.
• Onboard and offboard vendors and tools end to end: supplier questionnaires, NDAs, third-party risk and privacy review, legal routing, and tool access such as SSO and MCP/API connections.
• Facilitate MSAs, SOWs, NDAs, and renewals with Legal and Procurement across regions, navigating the different legal, procurement, and data requirements of markets such as EMEA and China.
• Maintain the contract repository, all agency retainer trackers, and the master supplier list; track renewals at 30, 60, and 90 days.
• Act as the operations liaison to Finance and research leads: spend-tracker upkeep, quarterly forecast inputs, monthly budget reviews, and the Research and Finance sync.
• Support vendor evaluation and consolidation, including data-use, model-training, and DPA terms for AI tools.
• Represent researchers in scoping and negotiation, translating study needs into commercial terms.
• Cross-functional partnerships and needs:
• Act as Research's primary liaison to Commercial Legal, Privacy, Third Party Security, Procurement, Strategic Sourcing, Finance, and Accounts Payable, coordinating NDA, MSA, SOW, DPA, and purchase order workflows across Zip, Oracle, Salesforce, and DocuSign.
• Anticipate and unblock cross-functional review gates (privacy, security, AI, sourcing thresholds, regional signature processes), setting expectations with researchers on timelines and escalating proactively when reviews stall.
• Upkeep of Research's operating dataset in Airtable, including project and supplier bases.
• Knowledge-management support for the shared drive and research repository.
• Help maintain the team's tools and AI hub.

Qualifications

• Experience in procurement, contracts administration, or vendor operations, ideally in a research, insights, or tech environment.
• Fluency with procure-to-pay systems such as Zip, Oracle, or Coupa, and hands-on Airtable skills.
• Comfort reading contract terms and knowing when to engage Legal.
• Familiarity with how contracting, procurement, and privacy requirements differ across regions and markets, and the judgment to adapt processes accordingly.
• Working knowledge of how research operates, enough to speak for researchers and spot when a scope does not fit the need.
• A systems thinker who sees the bigger picture across intake, contracts, and spend, gets ahead of problems, and proactively finds ways to make the work more efficient.
• Highly organized, detail-driven, and a clear, proactive communicator with finance and vendor partners.

Nice To Have

• Time in or alongside a market research, consumer insights, or UX research team; experience working with AI tools day to day, and ideally building with them, such as automations, agents, or AI-assisted workflows; Airtable automation experience.
• Core systems: Zip, Oracle, Salesforce, Airtable.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements. Benefits include: Medical, Dental, Vision, 401k.)

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.