Research Operations Coordinator/Research Technician II

Partner's Healthcare; Boston (MA); On-site; USD 31,000 - 44,000; Full time

Job summary

Mass General Brigham's Massachusetts General Hospital is seeking a highly organized Research Operations Coordinator to support day-to-day operations for investigators in the Center for Integrated Solutions for Infectious Disease. You will coordinate people and processes, maintain operational details, and ensure follow-up does not get lost.

Working with faculty, senior scientists, and an internal operations leader, you will manage multiple activities across laboratory ops, including

Qualifications

• High school diploma or equivalent and an Associate's degree in a related field.
• 3-5 years of project support or administrative experience.
• Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously.
• Strong oral and written communication skills, including strong presentation skills.
• Ability to work effectively both independently and as part of a team, including on tight deadlines.
• Basic financial/accounting skills.
• Knowledge of basic business administrative principles and project management best practices.
• Competency in Microsoft applications, including Word, Excel, and Outlook.
• Knowledge of file management and other administrative procedures.

Responsibilities

• Coordinate people and processes, and keep follow-up from falling through.
• Manage multiple recurring and project-based activities across laboratory operations.
• Documentation, purchasing and inventory support, equipment and vendor follow-up.
• Onboarding and cross-team communication across scientific and institutional teams.
• Support day-to-day operations for investigators in the Center for Integrated Solutions for Infectious Disease.
• Collaborate with faculty, senior scientists, and an internal operations leader to ensure smooth operations.

Skills

Project coordination

Communication skills

Microsoft Office

Administrative support

Financial / accounting basics

Teamwork

Time management

Education

Associate's degree in a related field

Bachelor's degree in biology or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Site: The General Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and experience what it means to be part of Mass General Brigham.

Job Summary

Massachusetts General Hospital is seeking a highly organized Research Operations Coordinator to support the day-to-day research operations of investigators in the Center for Integrated Solutions for Infectious Disease. This role is a strong fit for someone who enjoys making research run well: coordinating people and processes, keeping operational details organized, solving practical problems, and ensuring that follow-up does not get lost. Working closely with faculty, senior scientists, and an internal operations leader, the coordinator will manage multiple recurring and project-based activities across laboratory operations. The role combines project coordination, documentation, purchasing and inventory support, equipment and vendor follow-up, onboarding, and communication across scientific and institutional teams.

Required Qualifications

• High school diploma or equivalent and an Associate's degree in a related field of study.
• Can this role accept experience in lieu of a degree? No
• 3-5 years of project support or administrative experience.
• Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously.
• Strong oral and written communication skills, including strong presentation skills.
• Ability to work effectively both independently and as part of a team, including on tight deadlines.
• Basic financial/accounting skills.
• Knowledge of basic business administrative principles and project management best practices.
• Competency in Microsoft applications, including Word, Excel, and Outlook.
• Knowledge of file management and other administrative procedures.

Preferred Qualifications

• Bachelor's degree in biology, microbiology, immunology, molecular biology, or a related scientific discipline.
• Hands-on laboratory research experience and familiarity with the day-to-day operations of an academic or biomedical research laboratory.
• Experience with laboratory equipment, purchasing, inventory, onboarding, safety, or vendor coordination.
• Strong organizational, communication, follow-through, and problem-solving skills, with the ability to manage multiple priorities and recognize when an issue should be escalated.
• Interest in documentation, process improvement, and appropriate use of approved AI-enabled productivity tools.

Who Will Thrive in This Role

This role may be especially appealing to someone who has enjoyed hands-on research but is increasingly drawn to the work that makes science possible: anticipating needs, organizing complex details, solving operational problems, keeping people aligned, and building reliable systems around the research. The strongest candidates will combine scientific curiosity with a service-oriented mindset, careful follow-through, and a willingness to take ownership of the practical details that help a laboratory and its projects run effectively.

Additional Job Details (if applicable)

Remote Type OnsiteWork Location 185 Cambridge StreetScheduled Weekly Hours 40Employee Type RegularWork Shift Day (United States of America)Pay Range $22.22 - $31.71/HourlyGrade 4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.