Research Operations Coordinator

Massachusetts General Hospital; Boston (MA); On-site; USD 30,000 - 44,000; Full time

Job summary

Massachusetts General Hospital is seeking a detail-oriented Research Operations Coordinator to support day-to-day research operations. You will coordinate multiple projects, manage documentation, and communicate across investigators, faculty, and internal teams.

The role emphasizes organizing processes, maintaining operational details, and ensuring follow-up tasks are completed efficiently. Strong MS Office skills and a service-oriented mindset are essential for success.

Qualifications

• High School Diploma or Equivalent required.
• Associate's Degree in a related field preferred.
• Experience cannot substitute for a degree.

Responsibilities

• Coordinate large-scale and/or multiple project activities and maintain documentation.
• Organize and facilitate stakeholder meetings and report progress to project managers.
• Track schedules, budgets, and task details to ensure deadlines are met.
• Provide guidance and support to team members and ensure follow-up actions are completed.

Skills

Prioritization

Multi-project management

Communication skills

Presentation skills

Microsoft Office

Education

High School Diploma or Equivalent

Associate's Degree in related field preferred

Tools

Word

Excel

Outlook

Job description

Site: The General Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryResponsible for coordinating large-scale and/or multiple project activities, managing documentation, and facilitating communication among team members to ensure the successful execution of projects. Tracks and ensures that the schedule, budget, and details of project tasks are well-organized. Organizes reporting, plans meetings, and provides updates to project managers. Provides guidance and support to other team members.Does this position require Patient Care? NoEssential Functions-Maintains and monitors multiple project plans, project schedules, work hours, budgets, and expenditures.-Organizes, attends, and participates in stakeholder meetings.-Documents and follows up on important actions and decisions from meetings.-Prepares necessary presentation materials for meetings.-Ensures project deadlines are met.-Ensures projects adhere to frameworks and all documentation is maintained appropriately for each project.-Assess project risks and issues and provide solutions where applicable.-Create a project management calendar to fulfill each goal and objective.-Conducts research, maintains data in systems, and provides reports to support projects.QualificationsEducationHigh School Diploma or Equivalent required and Associate's Degree Related Field of Study preferredCan this role accept experience in lieu of a degree? NoLicenses and CredentialsExperienceProject support or administrative experience 3-5 years requiredKnowledge, Skills and Abilities- Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously.- Basic financial/accounting skills.- Strong oral and written communication skills.- Knowledgeable of basic business administrative principles and project management best practices.- Exceptional verbal, written, and presentation skills.- Ability to work effectively both independently and as part of a team.- Competency in Microsoft applications, including Word, Excel, and Outlook.- Ability to work on tight deadlines.- Knowledge of file management and other administrative procedures.Additional Job Details (if applicable)Massachusetts General Hospital is seeking a highly organized Research Operations Coordinator to support the day-to-day research operations of investigators in the Center for Integrated Solutions for Infectious Disease. This role is a strong fit for someone who enjoys making research run well: coordinating people and processes, keeping operational details organized, solving practical problems, and ensuring that follow-up does not get lost.Working closely with faculty, senior scientists, and an internal operations leader, the coordinator will manage multiple recurring and project-based activities across laboratory operations. The role combines project coordination, documentation, purchasing and inventory support, equipment and vendor follow-up,onboarding, and communication across scientific and institutional teams.Who Will Thrive in This RoleThis role may be especially appealing to someone who has enjoyed hands-on research but is increasingly drawn to the work that makes science possible: anticipating needs, organizing complex details, solving operational problems, keeping people aligned, and building reliable systems around the research. The strongest candidates will combine scientific curiosity with a service-oriented mindset, careful follow-through, and a willingness to take ownership of the practical details that help a laboratory and its projects run effectively.Remote TypeOnsiteWork Location185 Cambridge StreetScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$22.22 - $31.71/HourlyGrade4At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.