Research Operations Associate

Arthrex; Naples (FL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Annual Bonus

Wellness Program

Onsite Clinic

Onsite Lunch

Tuition Reimbursement

Paid Time Off

EAP

Job summary

Arthrex, Inc. in Naples, FL seeks a Research Operations Associate to initiate, facilitate, and manage research operations processes, improving efficiency across the global department. You will coordinate with surgeons, researchers, and internal stakeholders to keep programs on track.

You will lead investigator meetings, prepare materials, support committees, and ensure timely follow-up. The role involves travel around 5% with a strong emphasis on documenting procedures and reporting metrics.

Qualifications

• Proficient with Word, Excel, PowerPoint, and databases.
• Strong organizational and written/oral communication skills.
• Ability to coordinate meetings and projects across departments.
• Self-motivated, organized and accurate in daily management of activities.
• Ability to work in fast paced environment and handle multiple tasks and requests.
• High level of customer orientation and international collaboration.

Responsibilities

• Serve as main point of contact for Global Research internal/external audiences.
• Coordinate investigator and advisory meetings and trainings.
• Support committee meetings with materials and follow-up.
• Liaise with vendors and external partners.
• Support leadership in executing initiatives, events, travel, and expenses.
• Develop and implement research processes to improve operations.
• Lead quarterly workshop initiatives and staff development.
• Produce reports and metrics for compliance and governance.
• Plan and evaluate corporate meetings and trainings.
• Ensure privacy and discretion.
• Report metrics from the departmental database and present results as needed.
• Maintain privacy, confidentiality, and professionalism in all matters.

Skills

Word

Excel

PowerPoint

Database

Organizational skills

Communication skills

Multitasking

Job description

Research & Development - Naples, FL, US, 34108

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively searching for a Research Operations Associate. This individual will be responsible for initiating, facilitating, and managing research operations processes, improving operational efficiency of the global department. Serves as a key point of coordination between the Research Department, surgeons, agency personnel, and internal stakeholders. Leads the execution of departmental initiatives, programs, projects, meetings, and events while supporting effective communication, collaboration, and process adherence across internal and external audiences.

Essential Duties and Responsibilities:

• Main point of contact of the Global Research department for internal and external audiences by being knowledgeable about its resources, processes, and initiatives.
• Leads the coordination and execution of investigator and advisory meetings, internal workshops, trainings, and external research programs, partnering with department leadership, surgeons, and stakeholders to develop agendas, curate content, prepare meeting materials and resources, and support successful program delivery.
• Facilitates Research Committee and surgeon-facing review meetings by coordinating agendas, supporting content and presentation development, preparing materials used for scientific review and departmental decision-making, documenting outcomes and action items, and ensuring timely follow-up of decisions and deliverables.
• Serves as a departmental liaison for vendors and external partners, coordinating communications, onboarding documentation, invoices, deliverables, and issue resolution.
• Supports Research leadership in the execution of departmental initiatives and projects, including event coordination, travel planning, expense management, documentation, and records administration.
• Supports the development and implementation of research processes, projects, and initiatives to optimize the operations, and increases efficiency within Research and collaboration with its stakeholders. Develops and collaborates with supporting departments to implement continuous process improvements that will enhance department performance.
• Leads quarterly workshop initiatives, personnel training, and development opportunities for the global department.
• Supports the documentation and reporting process for departmental recommendations for the Global Grants Committee, ensuring accuracy, completeness, and timely approval and communication.
• Responsible for processing Research general payments in accordance with institutional guidelines.
• Facilitates and moderates monthly internal research meetings and events with material preparation, presentations, and logistics to ensure departmental objectives are met. Responsible for planning, preparing, coordinating, and evaluating corporate meetings and trainings.
• Generates reports and metrics to support compliance, finance reporting, operational reviews and departmental presentations. Prepares accurate reports of assigned research project metrics to meet Arthrex and research goals. Responsible for providing reports and metrics on departmental performance, extracting and analyzing study and agreement data from the departmental database.
• Implements operational changes, supports the review and enhancement of departmental SOPs and best practices, and develops supporting documentation and guidance materials.
• Develops presentations, work instructions, training materials, and other departmental communications. Presents departmental content during meetings, events, and training sessions as needed.
• Exercises privacy, confidentiality, professionalism, and discretion regarding work matters, interactions, and communications.

Knowledge and Skill Requirements/Specialized Courses and/or Training:

• Proficient software skills: Word/ Excel/ Power Point/database.
• Strong organizational, interpersonal, oral and written communication skills required.
• Good communication, documentation, and record keeping skills are required.
• Ability to work in a team and prioritize.
• Self-motivated, organized and accurate in daily management of activities.
• Ability to work in fast paced environment and handle multiple tasks and requests.
• High level of customer orientation.
• Excellent communication skills with internal and external international entities.

Business travel: 5%

Education and Experience:

• 2 years of relevant work experience excluding academic coursework or internships required.
• Professional experience in business operations, project coordination, event planning, or cross-functional departmental coordination preferred.
• Familiarity with orthopedics is advantageous.

The job holder agrees to take over other reasonable tasks within the above mentioned position, which correspond to his/her abilities if instructed to do so by the supervisor.

• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Time Off
• Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.