Research Laboratory Manager (Chandler)

arizonaliverhealth; Chandler (AZ); On-site; USD 85,000 - 110,000; Full time

Job summary

Arizona Liver Health (ALH) is seeking an experienced Laboratory Operations Manager to lead our clinical research laboratories across Phoenix, Flagstaff, and Tucson, ensuring the highest standards of scientific excellence and regulatory compliance.

The role oversees phlebotomy, specimen processing, data transfers to sponsors, and oversees hiring, training, and performance of 8-10 staff. On-site with travel as needed; typical hours 7am-4pm.

Qualifications

• Bachelor's degree in science or related field.
• Phlebotomy certification CPT or similar required.
• National Certification (NCCT or ASCP) or equivalent preferred.
• Five (5+) years' of phlebotomy & specimen processing supervisor experience with demonstrated leadership qualities.
• Experience hiring, leading, training a Phlebotomy team required.
• Clinical Research experience Phase I-III preferred.
• In-depth understanding of regulatory requirements for clinical research laboratories, including GLP.
• Ability to collaborate effectively with investigators, sponsors, clinicians, and other stakeholders to achieve common research goals.

Responsibilities

• Provide oversite of Phase 1 project set-up with local laboratory facility as well as data transfer to sponsor as required.
• Provide oversite of project set-up with local laboratory facility as well as data transfer to sponsor as required.
• Engage laboratory staff in preparation for new studies. Conduct meetings to discuss protocol, lab manual, specific lab needs, etc
• Work closely with investigators to understand project requirements, provide technical expertise, and contribute to the development of lab specific research protocols.
• Provide leadership oversight for Research Phlebotomy, Specimen Processing and Send outs across multiple ALH and ACT locations.
• Interview, hire and supervise lab staff. Oversee onboarding, training and co-ordinate with site managers to address personnel issues that may occur.

Skills

Phlebotomy certification

Lab operations

Team leadership

GLP knowledge

Clinical research

Regulatory compliance

Education

Bachelor's degree in science

Job description

About Us:

Arizona Liver Health (ALH) is dedicated to driving high standards of care and advancing medical innovation through leading clinical trials, ensuring patient safety and regulatory compliance, and generating high-quality clinical data. Our network of multiphase, multitherapeutic research, standard of care, and VEN Centers sites is staffed by skilled providers, research, clinic, pharmacy, and patient outreach professionals. ALH operates state-of-the-art facilities and programs to meet the evolving needs of clinical research and overall patient treatment.

Job Summary:

Arizona Clinical Trials (ACT) is seeking an experienced lab operations manager to lead our clinical research laboratories and lab personnel across multiple locations in the Phoenix, Flagstaff, and Tucson area. As a key member of our team, you will play a crucial role in overseeing clinical research laboratory operations and ensuring the highest standards of scientific excellence.

The Laboratory Manager will play a key role in equipping our team with the expertise needed to drive advancements in health outcomes.

Title: Research Laboratory Manager (Phase I-III) (Phlebotomy & Operations)

Status: Full-time, Exempt, On-site, Monday-Friday, 7am-4pm

Compensation: $85,000 - $110,000 per year, depending on experience

Location: Onsite in Chandler, AZ

Essential job functions/duties

• Reasonable accommodation(s) may be made to enable individuals with disabilities to perform these essential functions.
• Provide oversite of Phase 1 project set-up with local laboratory facility as well as data transfer to sponsor as required.
• Provide oversite of project set-up with local laboratory facility as well as data transfer to sponsor as required.
• Engage laboratory staff in preparation for new studies. Conduct meetings to discuss protocol, lab manual, specific lab needs, etc
• Work closely with investigators to understand project requirements, provide technical expertise, and contribute to the development of lab specific research protocols.
• Provide leadership oversight for Research Phlebotomy, Specimen Processing and Send outs across multiple ALH and ACT locations.
• Interview, hire and supervise lab staff. Oversee onboarding, training and co-ordinate with site managers to address personnel issues that may occur.
• Review and approve timecards in a timely manner including PTO requests.
• Conduct performance evaluations as indicated by the organization for both current team members and new hires.
• Travel on-site as needed to meet with staff, address concerns related to quality and safety and provide hands‑on training as needed.
• Standardize workflow across all locations fostering collaboration and consistency in research practices.
• Research, purchase, and track laboratory equipment on a regular basis (inventory management) for all sites.
• Identify and implement quality and productivity related initiatives.
• Temporarily perform phlebotomy, specimen processing to cover for personnel out on leave/time off or designate coverage for sites based on urgency and patient volume
• Responsible for oversight of the quality assurance, including preparing for audits/ inspections and maintenance of records.
• Review lab manual(s) and verify specimen collection methods, blood draw tubes and instrumentation needed to perform the study.
• Perform quality control (QC) of data transfers to sponsors.
• Ensure all laboratory activities adhere to regulatory requirements, including Good Laboratory Practices (GLP) and other relevant guidelines.
• Lead and inspire a team of laboratory professionals, fostering a culture of innovation, collaboration, and continuous improvement.
• Other duties as assigned.

Knowledge/Skills/Abilities Required

• Bachelor's degree in science or related field.
• Phlebotomy certification CPT or similar required
• National Certification (NCCT or ASCP) or equivalent preferred
• Five (5+) years' of phlebotomy & specimen processing supervisor experience with demonstrated leadership qualities.
• Experience hiring, leading, training a Phlebotomy team required
• Clinical Research experience Phase I-III preferred.
• In-depth understanding of regulatory requirements for clinical research laboratories, including GLP.
• Ability to collaborate effectively with investigators, sponsors, clinicians, and other stakeholders to achieve common research goals.

Supervisory / Direct reports:

This role will have 8-10 direct reports from Day 1 with the responsibility to hire, train, and retain staff.

Physical Requirements:

• Able to lift at least 25 lbs.
• Able to walk and stand for at least 50% of the day
• Able to sit for at least 50% of the day
• Communicate: hearing, talking, vision
• Able to type and do computer work for long periods

Travel Requirements

Higher travel frequency anticipated during onboarding stage to familiarize across site operations. This could mean 2-3 days per week of travel to start with a lower frequency after onboarding. Interoffice travel may be required with use