Research Intern

Associated Medical Professionals of NY; City of Syracuse (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental and vision plans

HSA / FSA options

401(k) matching

Employee Assistance Program (EAP)

Job summary

U.S. Urology Partners is seeking a medical support professional in Syracuse to assist the research department with patient care needs and treatment scheduling. You will coordinate procedures, verify insurance, and manage EMR documentation while maintaining strict confidentiality.

The role emphasizes clinical administration and communication skills, with opportunities for professional development and involvement in grant-related activities within a collaborative office environment.

Qualifications

• One year of medical experience in a medical practice setting.
• Excellent verbal and written communication skills.
• Knowledge of healthcare insurance verification and pre-authorization process.
• Clinical administration skills.
• Electronic Medical Records experience.
• Knowledge of medical billing or willingness to learn.

Responsibilities

• Communicate with patients weekly on approval status for treatments.
• Coordinate procedures and medical clearance and communicate scheduling to patients.
• Prepare charts and educational materials as needed.
• Maintain inventory of medical supplies.
• Phone triage: answer calls and forward to the appropriate nurse or physician.
• Schedule follow-up appointments for patients in the research department.
• Document phone calls with patients and outcomes.
• Assist with complex papers, reports, and research grant preparation.

Skills

Verbal communication

Written communication

Insurance verification

Pre-authorization

EMR experience

Medical billing awareness

Administrative support

Job description

About The Role

To support U.S. Urology Partners by assisting the research department with patient care needs and treatment appointments.

What You'll Be Doing

• Communication with patients weekly on status of approval for treatments
• Assists with the coordination of procedures and medical clearance for treatments and communicates the scheduling with the patients
• Chart preparation and educational preparation as needed
• Maintains inventory of medical supplies
• Phone Triage:
• Answers phones, forward call to appropriate nurse or physician
• Schedule f/u appointments for patients within the research department
• Documentation of phone calls with patients and outcome
• Supports with complex papers and reports and helps in preparation of research grant proposals
• Attends required meetings
• Participates in professional development activities
• Initiates and willingly accepts special projects as needed
• Maintains strictest confidentiality
• Performs other duties as assigned

What We Expect From You

• One year of medical experience in a medical practice setting
• Excellent verbal and written communication skills
• Knowledge of healthcare insurance verification and pre-authorization process
• Clinical administration skills
• Electronic Medical Records Experience
• Knowledge of medical billing or willingness to learn

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should have thorough knowledge in computer information systems.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Travel

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

What We Are Offer You

At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here "Every Family Matters"

Compassion

Make Someone's Day

Collaboration

Achieve Possibilities Together

Respect

Treat people with dignity

Accountability

Do the right thing

Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.

About US Urology Partners

U.S. Urology Partners is one of the nation’s largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services.

With a network of more than 80 locations across seven states, U.S. Urology Partners continues to play a key role in advancing innovation and access to urological services. As a partner to independent, community-based urology practices, U.S. Urology Partners enables them to focus on delivering premier care to the patients they serve and is backed by leading global investor General Atlantic.

U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.