Research & Instructional Team Manager

Zymtronix Catalytic Systems Inc; City of Ithaca (NY); On-site; USD 111,000 - 135,000; Full time

Benefits offered by this job

Health care options

Retirement contributions

Vacation and holidays

Education benefits

Job summary

Cornell University seeks a Research & Instructional Team Manager on-campus in Ithaca, NY. You will lead a cross-campus RIS team supporting instructional systems, research computing, and AI/ML initiatives across multiple campuses.

The role owns roadmap, capacity planning, and operations for compute platforms, including Unicorn cluster. Responsibilities include aligning technical investments with faculty needs, and fostering collaboration with the broader Cornell IT community.

Qualifications

• Bachelor's Degree; 5–7 years in installing, configuring, and maintaining workstations and servers (Linux, Windows) in a large multi-vendor environment.
• Experience with HPC clusters using GPUs and CPU computing.
• AI infrastructure experience required.
• Strong computer networks and distributed computing knowledge (TCP/IP, Ethernet).

Responsibilities

• Lead a cross-campus RIS team supporting instructional systems, research computing, and AI/ML initiatives.
• Own roadmap, capacity planning, and operations for research and teaching compute platforms.
• Set standards and priorities aligning investments with faculty and instructional needs across three schools.

Skills

HPC experience

AI infrastructure

GPU clusters

Linux/Windows admin

Networking (TCP/IP)

Education

Bachelor's degree

Tools

Linux

Windows Server

TCP/IP networking

Job description

Research & Instructional Team Manager

No Visa Sponsorship is available for this position.

This position is 100% on-site and located on the Cornell University Campus in Ithaca, New York.

Opportunity

The TBE IT Research & Instructional (RIS) Manager leads a cross-campus team of system administrators who support instructional systems, research computing, and Artificial Intelligence/Machine Learning initiatives across Cornell Bowers, Cornell Duffield Engineering, and Cornell Tech. Working in close partnership with the Senior IT Director of TBE IT, this role owns the roadmap, capacity planning, and operations for research and teaching compute platforms—including the Unicorn cluster—while setting standards and priorities that align technical investments with faculty and instructional needs across three schools in two geographic locations.

The RIS team is part of the Cornell Bowers, Duffield, and Tech IT Service Group (TBE IT), which provides comprehensive IT support—including end-user support, instructional technology, research computing, networking, applications and reporting, cybersecurity guidance, and AV services—to a community of nearly 10,000 faculty, staff, and students, in close collaboration with the broader Cornell IT community.

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

Required Qualifications:

• Bachelor's Degree, 5 years to 7 years or equivalent combination of education and experience installing, configuring, and maintaining workstations and servers (Linux, Windows Environment) in a large, multi-vendor environment.
• Experience with High-Performance Computing clusters utilizing advanced Graphic Processor Units (GPU’s) and CPU computing.
• Artificial Intelligence infrastructure experience.
• Computer networks, network services, and distributed computing, particularly with TCP/IP, Ethernet.
• Demonstrated ability to independently organize, develop, and implement major projects atthe level of the college-wide integrated service environment.
• Highly developed planning and organizational skills are essential.
• The ability to work with and provide solutions for graduate level researchers in the college is essential.

Preferred Qualifications:

• Bachelor’s degree in computer science, Information Technology, Engineering, or related field, or equivalent combination of education and experience.
• 15+ years of experience managing or leading technical teams, preferably in a higher education, research, or HPC environment.
• Demonstrated experience with Linux system administration at scale, including cluster computing environments.
• Experience supporting HPC or GPU-based computing infrastructure, Familiarity with AI/ML workflows and the infrastructure needs of AI/ML and scientific computing research.
• Experience with capacity planning, lifecycle and fleet management of large cluster/desktop/VDI environments, automated tools and roadmap development for research computing platforms.
• Strong understanding of LDAP/AD, authentication systems, and account provisioning in complex, multi-platform environments.
• Experience setting and managing SLAs, technical standards, and IT governance policies.
• Excellent communication skills, with experience translating technical needs into faculty- and researcher-facing solutions.
• Experience with budgeting, vendor management, and technology procurement for research infrastructure.
• Familiarity with change management practices and ITIL or similar service management frameworks.
• Experience in higher education IT environments, particularly supporting engineering, scientific, or research computing needs.
• Project management experience, including managing complex, multi-stakeholder technical initiatives.

Rewards and Benefits

• This position is 100% on-premises and located on the Cornell University Campus in Ithaca, New York.
• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability. Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell .
• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits | Working at Cornell

Pay

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience
• Education level to the extent education is relevant to the position
• Academic Discipline

$110,656.00 - $135,246.00

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement . To learn more about Cornell’s union wages, see Union Pay Rates .

EEO Statement

Cornellwelcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “... any person ... any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeksjob candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. Wehire based on merit, andencourage people from historically underrepresented and/or marginalized identities to apply.Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

About Us

Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students and staff impart an uncommon sense of larger purpose and contribute creative ideas to further the university's mission of teaching, discovery and engagement. With our main campus located in Ithaca, NY, Cornell's far-flung global presence includes the medical college's campuses on the Upper East Side of Manhattan and Doha, Qatar, as well as the Cornell Tech campus located on Roosevelt Island in the heart of New York City.

We offer a rich array of services, programs and benefits to help employees advance in their career and enhance the quality of personal life, including: employee wellness, workshops, childcare and adoption assistance, parental leave, flexible work options.