Research & Insights Analyst

Zenni Optical; United States; Hybrid; USD 119,000 - 149,000; Full time

Benefits offered by this job

Annual bonus program

Employer-paid medical, dental, and vis

401(k) with match

Parental leave - 16 weeks

Wellbeing programs

Job summary

Zenni Optical is seeking a Research & Insights Analyst to own quantitative methods and data-driven insights across the organization. You will partner with Data Engineering, AI/ML, Marketing, Product, Brand, and Finance, reporting to the Sr. Director, Product Marketing & Research.

Occasional in-office presence may be required for Bay Area-based candidates. You will lead survey design, AB testing, segmentation, pricing analytics, and present actionable recommendations to both technical and

Qualifications

• 4–7 years of experience in quantitative research or analytics.
• Strong foundation in statistical methods and data analysis.
• Proficient with survey platforms and analytics tools.
• Bachelor’s degree; advanced degrees preferred.

Responsibilities

• Conduct quantitative consumer research and AB testing.
• Own audience segmentation and persona development.
• Analyze pricing, revenue, and product performance.
• Translate data into clear insights for stakeholders.
• Serve as methodological authority for quantitative research.
• Collaborate with cross-functional teams to connect insights with data.

Skills

Quantitative research

Statistical methods

Data storytelling

Non-technical communication

Education

Bachelor's degree in quantitative discipline

Master's or PhD preferred

Tools

Qualtrics

R

Python

SPSS

Job description

Who We Are

Born from a mission to make prescription eyewear affordable and accessible to everyone, Zenni Optical has been changing the way people see the world since 2003. With complete prescription pairs for adults and kids starting at under $10, we've grown into a global brand with over 51 million pairs of glasses sold — and counting!

Based in the San Francisco Bay Area, we're proud to be the Official Eyewear of the San Francisco 49ers, Boston Celtics, Monster Jam, Ghost Gaming, TSM, Major League Pickleball and more. We've also partnered with tastemakers and designers like Chase Stokes, Jrue Holiday, and George and Claire Kittle to bring our brand to life in bold, meaningful ways.

Innovation is at the heart of everything we do at Zenni — from our revolutionary EyeQLenz™ with Zenni ID Guard™ glasses to our cutting-edge VR Vision Screener, we're constantly exploring new ways to improve vision and enhance lives. For more information, please visit zenni.com/press.

Candidate safety is important to us. Please note that all official communication will only be sent from @zennioptical.com addresses.

About the Role

Zenni's Research Team is looking for a Research & Insights Analyst to be the team's dedicated analytical specialist. You will own the quantitative methods, statistical rigor, and data-driven insights that inform decision-making across the organization — from audience strategy to product development and marketing. This role reports to the Sr. Director, Product Marketing & Research and partners cross-functionally with Data Engineering, AI/ML, Marketing, Product, Brand, Merchandising, CRM, and the Executive Team.

If based in the Bay Area, this role requires occasional in-office presence.

Responsibilities

• Conduct quantitative consumer research, e.g., design surveys, AB testing, develop sampling strategies, and conduct statistical analyses that drive strategic decisions
• Own audience segmentation and persona development, including data modeling, behavioral clustering, and ongoing validation
• Conduct pricing, revenue, and product performance analytics to highlight opportunities for growth
• Translate and present complex data into clear, actionable insights and recommendations for both technical and non-technical stakeholders
• Serve as the team's methodological authority on all quantitative research, ensuring rigor, validity, and reproducibility
• Collaborate with Data Engineering, AI/ML, Paid Marketing and Finance to connect research insights with internal datasets to identify research topics
• Contribute to the team's research roadmap and support cross-functional ad hoc requests

Basic Qualifications

• 4–7 years of experience in quantitative research, consumer insights, market research, or applied analytics
• Strong foundation in statistical methods (e.g., hypothesis testing, regression, cluster analysis, bootstrapping, effect size measurement)
• Proficiency with survey platforms (e.g., Qualtrics) and statistical tools (e.g., R, Python, SPSS)
• Ability to communicate quantitative findings clearly to non-technical audiences
• Bachelor's degree in a quantitative discipline; Master's or PhD preferred

Preferred Qualifications

• Experience with audience segmentation or persona development at scale
• Familiarity with pricing research methodologies (e.g., conjoint, Van Westendorp)
• Background in e-commerce, DTC, retail, or consumer products
• Experience with digital analytics platforms (e.g., ContentSquare, Google Analytics)
• Bay Area-based candidates are preferred!

U.S. Perks & Benefits:

• Annual bonus program
• 100% employer-paid medical, dental, and vision (dependent coverage capped at $300/month)
• Life, AD&D, and disability coverage (with optional add-ons)
• 401(k) with up to 4% match
• Comprehensive wellbeing programs (mental, physical, emotional support)
• Lifestyle Spending Account (wellbeing + learning)
• Work-from-home stipend (for eligible roles)
• Generous PTO in addition to our Week of Zen - the time between Christmas and New Year's to relax and recuperate
• Fully Paid Parental Leave - 16 weeks for birthing and non-birthing parents
• Family forming & fertility support and services through Maven
• Annual Zenni Gift Card - to use towards our products!

Compensation

In addition to other forms of compensation, such as perks and benefits, the estimated salary range for this role is $108,600 - $135,700 for candidates outside of California. For California-based candidates, the estimated salary range is $119,460 - $149,270. The final offer will be determined based on permissible, non-discriminatory factors such as skill set, experience, geographical location, market conditions, and other organizational needs. The Company reserves the right to change, modify, or revisit the salary range for various reasons including business needs.

(U.S. ONLY) Please note: While we prefer Bay Area-based candidates, we are registered in some, but not all, states. If you are located full-time in one of the following states, we welcome you to apply: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Iowa, Kansas, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nevada, New Jersey, New York, Ohio, Oregon, Texas, Utah, Virginia.

#LI-REMOTE

We look forward to hearing from you!

We strive to build a diverse team of individuals with a broad range of experience and perspectives. We encourage you to apply even if you don't feel you meet all the qualifications.

Zenni Optical is an equal opportunity workplace and considers applications without regard to race, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.